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~isPartOf:"Health care management review : HCM review"
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Health care management review : HCM review
International journal of hospitality management
531
Journal of retailing and consumer services
426
Journal of business research : JBR
357
NBER working paper series
254
SpringerLink / Bücher
239
The service industries journal
231
International journal of contemporary hospitality management
216
Working paper / National Bureau of Economic Research, Inc.
212
NBER Working Paper
207
Tourism management : research, policies, practice
205
Health care management science
203
The journal of services marketing
201
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
194
Journal of Services Marketing
184
Journal of health economics
180
Journal of hospitality marketing & management
180
Journal of health organization and management
177
Journal of travel and tourism marketing
174
Health economics
138
European journal of operational research : EJOR
131
Industrial marketing management : the international journal for industrial and high-tech firms
129
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
123
Cogent business & management
115
Service business
115
The TQM journal : the international review of organizational improvement
113
Krankenhausmanagement : Strategien, Konzepte, Methoden
112
Services marketing quarterly
109
European Journal of Marketing
108
International Journal of Bank Marketing
106
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
106
International journal of productivity and quality management : IJPQM
99
The European journal of health economics : HEPAC ; health economics in prevention and care
97
Tourism management perspectives : TMP
96
Management science : journal of the Institute for Operations Research and the Management Sciences
95
Journal of service research : JSR
94
International journal of services and operations management
90
Journal of service management
89
Journal of air transport management
87
Asia Pacific journal of marketing and logistics
86
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ECONIS (ZBW)
243
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1
Hospitals' adoption of medical device registers : evidence from the German Arthroplasty register
Sternkopf, Jan
;
Schultz, Carsten
- In:
Health care management review : HCM review
45
(
2020
)
1
,
pp. 3-11
Persistent link: https://www.econbiz.de/10012157693
Saved in:
2
Do hospitals that do the right thing have more satisfied patients?
Tajeu, Gabriel S.
;
Kazley, Abby Swanson
;
Menachemi, Nir
- In:
Health care management review : HCM review
40
(
2015
)
4
,
pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
Saved in:
3
Keys for successful implementation of total quality management in hospitals
Carman, James M.
;
Shortell, Stephen M.
;
Foster, Richard W.
- In:
Health care management review : HCM review
35
(
2010
)
4
,
pp. 283-293
Persistent link: https://www.econbiz.de/10008668637
Saved in:
4
Beyond service quality : the mediating role of patient safety perceptions in the patient experience-satisfaction relationship
Rathert, Cheryl
;
May, Douglas R.
;
Williams, Eric S.
- In:
Health care management review : HCM review
36
(
2011
)
4
,
pp. 359-368
Persistent link: https://www.econbiz.de/10009375186
Saved in:
5
Is electronic health record use associated with patient satisfaction in hospitals?
Kazley, Abby Swanson
;
Diana, Mark L.
;
Ford, Eric W.
; …
- In:
Health care management review : HCM review
37
(
2012
)
1
,
pp. 23-30
Persistent link: https://www.econbiz.de/10009486027
Saved in:
6
Measuring patient satisfaction's relationship to
hospital
cost efficiency : can administrators make a difference?
Huerta, Timothy R.
;
Harle, Christopher A.
;
Ford, Eric W.
; …
- In:
Health care management review : HCM review
41
(
2016
)
1
,
pp. 56-63
Persistent link: https://www.econbiz.de/10011421772
Saved in:
7
Distinct enough? : a national examination of Catholic
hospital
affiliation and patient perceptions of care
Kutney-Lee, Ann
;
Melendez-Torres, G. J.
;
McHugh, Matthew D.
- In:
Health care management review : HCM review
39
(
2014
)
2
,
pp. 134-144
Persistent link: https://www.econbiz.de/10010356235
Saved in:
8
The balanced scorecard framework : a case study of patient and employee satisfaction ; what happens when it does not work as planned?
Lorden, Andrea
;
Coustasse, Alberto
;
Singh, Karan P.
- In:
Health care management review : HCM review
33
(
2008
)
2
,
pp. 145-155
Persistent link: https://www.econbiz.de/10003762080
Saved in:
9
How teams impact patient satisfaction : a review of the empirical literature
Hoff, Timothy
;
Prout, Kathryn
;
Carabetta, Shannon
- In:
Health care management review : HCM review
46
(
2021
)
1
,
pp. 75-85
Persistent link: https://www.econbiz.de/10012520520
Saved in:
10
Team dynamics, clinical work satisfaction, and patient care coordination between primary care providers : a mixed methods study
Song, Hummy
;
Ryan, Molly
;
Tendulkar, Shalini
;
Fisher, …
- In:
Health care management review : HCM review
42
(
2017
)
1
,
pp. 28-41
Persistent link: https://www.econbiz.de/10011632119
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