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~isPartOf:"Health care management review : HCM review"
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Dienstleistungsqualität
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Health care management review : HCM review
Production and operations management : an international journal of the Production and Operations Management Society
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Journal of engineering and technology management : JET-M
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Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc
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An exploratory analysis of the model for understanding success in quality
Kaplan, Heather C.
;
Froehle, Craig M.
;
Cassedy, Amy
; …
- In:
Health care management review : HCM review
38
(
2013
)
4
,
pp. 325-338
Persistent link: https://www.econbiz.de/10010202861
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