A learning center is helping to boost training and uncover hidden talents among the workforce of a medium‐size printing firm. A warehouseman at the 90‐employee Forest Press, who had no formal information‐technology (IT) qualification but had practised extensively on a home computer, was...

Public management in the UK has long been perceived as a bloated and over‐bureaucratic model. It is something that the UK enjoy lampooning, whether in tabloid newspaper articles about “red‐faced officials” or in radio or television comedy where public organizations tend to be viewed as...

Purpose – This article outlines a framework that enables company leaders to make assessments of the pay‐off from human‐capital investments. Design/methodology/approach – This briefing is prepared by an independent writer who adds her own comments and places the article in context....

Purpose – This paper aims to put forward the view that, when the owner‐managers or drivers of a successful business have to give responsibility to a new management, careful succession planning can minimize the risk of damage and enhance the value of the business. Design/methodology/approach...

Purpose – Analyzes devolution from HR departments to the line at the plant engineering and automation unit of global food‐processing and packaging company Tetra Pak. Design/methodology/approach – Highlights a new HR‐orientated management role created to replace the traditional...

Purpose – This paper aims to focus on the potential advantages and pitfalls of HRD outsourcing. Design/methodology/approach – Examines the strategy adopted in the UK business of Unilever, an international manufacturer of foods, home‐care and personal‐care products, in outsourcing...

Purpose – Considers the training and development challenges surrounding people who have elected to seek work in a country other than their own. Design/methodology/approach – Draws on case‐study research conducted in New Zealand, together with relevant literature and focus‐group findings....

Purpose – The purpose of this paper is to provide an interview with Shimamura Takashi, Nike Japan HR Business Partner and Asia Talent Acquisition Director for Nike, Inc. Design/methodology/approach – This briefing is prepared by an independent interviewer. Findings – Takashi Shimamura,...

Purpose – The purpose of this paper is to provide an interview with Lynne Sedgmore, CBE, Executive Director of 157 Group UK. Design/methodology/approach – This briefing is prepared by an independent interviewer. Findings – Lynne Sedgmore, CBE, is executive director of the 157 Group UK and...

Purpose – Karen is a performance management consultant, trainer, facilitator and coach. Karen has worked in a variety of training, development and leadership roles for over twenty years; including eight years as managing director of PeopleSolve Ltd and 12 years as training, development and...