Many companies which consider teleworking do not immediately think of the human resource management side first. They are enticed by reports that teleworking can lead to productivity increases of up to 30 percent, a halving of sickness levels and a widening of the pool of skilled people who might...

Faced with declining revenues and significant business losses in the early 1990s, IBM reviewed its products, services, infrastructure, operations and functions. As part of this process, HR processes, policies and practices were either reformed or eliminated. Bob Gonzales, vice‐president of HR...

Mentoring can help an organization to win in today’s escalating “war for talent” – but will achieve this most effectively if the mentoring program is aligned with the organization’s strategic positioning and long‐term objectives. Mentoring can support career‐development...

For Jumbo Jet pilots certain information is crucial. They would not take off in a plane whose fuel gauge goes on only when the tank is empty even if they were supplied with plenty of other flight information such as the position of first‐class seats. The key to success for every pilot is to...

A UK construction‐services company is giving its director‐level managers a broader understanding of the business through a development program that helps them to make the transition from project management to strategic management.

A study into human resource management (HRM) at a UK National Health Service (NHS) Trust has revealed significant potential for fostering a strategic role for HR in the public sector. The study, which took place in the Chelsea and Westminster Healthcare Trust, showed that the role of the HR...

A current cinema and television advertisement sells Scotland as a holiday destination through a combination of beguiling images and mellifluous traditional music. No city, region or country rests on its laurels these days. There is never an assumption that a place is so beautiful, people will...

With organizations constantly seeking to grow, remain competitive and meet changing business conditions, the human resources function, like other functions, is under scrutiny to deliver value‐adding quality services to the business, coupled with a drive to reduce operating costs. Outsourcing...

Purpose – This paper aims to explore the role of human‐resource (HR) specialists as change agents and the competencies they need in order to execute this role. Design/methodology/approach – Drawing on the HR literature, the paper enumerates the skills that HR specialists should seek to...

Purpose – The purpose of this paper is to provide an interview with Tim Ringo. Design/methodology/approach – The paper interviews Tim Ringo, co‐author of Calculating Success: How the New Workplace Analytics will Revitalize your Organization . Findings – The paper tells how Ringo came to...