things like “We like to feel appreciated”, “We want management to listen to our views”, or “If we’re doing a good job we want …

and employees. The former are bound to ask themselves whether management’s right to manage unhindered will be impeded …. Some employees, on the other hand, will be concerned about emasculation of trade union power.  …

movement for action. Conservatism is a natural enough human impulse. Employees are inclined to be believe that organizational …

retention, especially among sales employees. Practical implications – Contains much to interest human resource specialists and …

information that is most valuable in informing management decision‐making comes from the internal comparisons a survey should … management information. Originality/value – Advances the view that an employee‐satisfaction survey that produces data which are …

Purpose – The paper aims to examine health and safety of employees on the road. Design/methodology/approach – The paper … discusses the safety of employees on the road. Findings – Employees have a duty to drive safely but employers also have clear … the chances of an accident occurring. Originality/value – The paper provides useful advice on the safety of employees on …

Purpose – Reviews the latest management developments across the globe and pinpoints practical implications from cutting … impartial comments and places the articles in context. Findings – In today's service‐based companies, employees are “the center … inseparable from the service, employees feel they are valued because they possess an acute awareness of the impact they have on …