Purpose – The purpose of this paper is to reveal how individualized training helped managers to become better supervisors at West Yorkshire Probation Service, UK. Design/methodology/approach – Presents statistics on the costs of unplanned absences at work, the skills managers need to...

It is common to read in the UK press of a “skills shortage” – a lack of suitably qualified people in certain areas of industry, notably engineering, but also in some trades such as plumbing.

Purpose – Compares the competencies of managers, working for the same organization, in the UK and Taiwan. Design/methodology/approach – Deploys a comparative analysis of managers using a behavioral event interviewing (BEI) technique. Findings – Concludes that both cultures were highly...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...