An award‐winning equality scheme has helped almost to treble the proportion of senior‐management jobs held by women at Wakefield Council over the last six years. When the Stepping Up scheme was launched, in 1996, 69 percent of the council’s employees were women, but only 13 percent of...

Purpose – Asserts that organizational politics are inevitable, but questions whether this should always be viewed as a disadvantage. Design/methdology/approach – Compares various definitions of organizational politics, some of the factors that give rise to organizational politics, and how...

Dejando huella, the concept of leaving a legacy for all to see, has helped to establish a culture of success at a plant in a border area known for cultural clashes, discrimination, stereotyping, workplace conflict and language difficulties. Established in April 1992 as an automobile airbag and...

Getty Images believes that the Internet is the only way to reach a worldwide, disparate and multilingual employee group. Information technology is beginning to enable the company to deliver state‐of‐the‐art HR services. The company is a market leader in providing visual content primarily...

Harrods, the luxury‐store group, has used drama‐based learning to bring a new dimension to presentation‐skills training for its managers – focussing on the personal presence, energy and enthusiasm of the presenter – and to help its menswear department to deliver excellent service. With...

Emphasis on effective internal communication has proved successful for independent financial advisers NBJ Life and Pensions, a member of the Norman Butcher & Jones Group, which is one of the largest independently owned financial‐services companies in the UK. NBJ has offices in Bromley, Hove,...

When struggling companies decide to offload a significant number of the workforce, the bad times are not necessarily over for the people left behind. Negative emotions can include confusion, insecurity and anxiety as “survivors” worry about such issues as increased workload and long‐term...

The wedding speeches that precede the toast to the bride and groom fill many of the people who have to deliver them with fear. And many end up saying something quite trite such as “Don’t they make a great couple? Thanks to everyone for coming” and other ill‐thought‐out or unrehearsed...

It is not every company that would think to provide kayak racks for employees wishing to travel to work by boat, but that is precisely what Capital One did when it opened a new canal‐side building at its European headquarters site in Nottingham, UK. The move reflects an important philosophy at...