Faced with declining revenues and significant business losses in the early 1990s, IBM reviewed its products, services, infrastructure, operations and functions. As part of this process, HR processes, policies and practices were either reformed or eliminated. Bob Gonzales, vice‐president of HR...

Purpose – This paper aims to explore the role of human‐resource (HR) specialists as change agents and the competencies they need in order to execute this role. Design/methodology/approach – Drawing on the HR literature, the paper enumerates the skills that HR specialists should seek to...

Purpose – This paper observes that Apple illustrates the right and wrong ways to bring about organizational change, and emphasizes the key role of personalities in the process. Design/methodology/approach – Compares and contrasts the performance of Apple under the leadership of Steve Jobs...

It is common to read in the UK press of a “skills shortage” – a lack of suitably qualified people in certain areas of industry, notably engineering, but also in some trades such as plumbing.

Purpose – Examines the recruitment and talent‐management policies introduced at Indian pharmaceutical company Bupharm, which are helping the organization to compete for talent with some of the industry's major multinationals. Design/methodology/approach – Describes how the company came to...

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places...