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Emotional labour in service work : psychological flexibility and emotion regulation
Biron, Michal; Veldhoven, Marc van - In: Human relations 65 (2012) 10, pp. 1259-1282
Persistent link: https://www.econbiz.de/10009659422
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The emotional implications of organizational politics : a process model
Rosen, Christopher C.; Harris, Kenneth J.; Kacmar, K. … - In: Human relations 62 (2009) 1, pp. 27-57
Persistent link: https://www.econbiz.de/10003873087
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The emotional labour process : an essay on the economy of feelings
Vincent, Steve - In: Human relations 64 (2011) 10, pp. 1369-1392
Persistent link: https://www.econbiz.de/10009373096
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When it can be good to feel bad and bad to feel good : exploring asymmetries in workplace emotional outcomes
Lindebaum, Dirk; Jordan, Peter - In: Human relations 67 (2014) 9, pp. 1037-1050
Persistent link: https://www.econbiz.de/10010407866
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The role of negative affectivity in the relationships between pay satisfaction, affective and continuance commitment and voluntary turnover : a moderated mediation model
Panaccio, Alexandra; Vandenberghe, Christian; Ayed, … - In: Human relations 67 (2014) 7, pp. 821-848
Persistent link: https://www.econbiz.de/10010393311
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Mixed feelings, mixed blessing? How ambivalence in organizational identification relates to employees' regulatory focus and citizenship behaviors
Schuh, Sebastian C.; Quaquebeke, Niels van; Göritz, Anja; … - In: Human relations 69 (2016) 12, pp. 2224-2249
Persistent link: https://www.econbiz.de/10011616777
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Measuring affective well-being at work using short-form scales : implications for affective structures and participant instructions
Russell, Emma; Daniels, Kevin - In: Human relations 71 (2018) 11, pp. 1478-1507
Persistent link: https://www.econbiz.de/10011914048
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Rethinking the soft skills deficit blame game : employers, skills withdrawal and the reporting of soft skills gaps
Hurrell, Scott A - In: Human relations 69 (2016) 3, pp. 605-628
Persistent link: https://www.econbiz.de/10011448584
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It may not be what you think : gender differences in predicting emotional and social competence
Taylor, Scott N.; Hood, Jacqueline N. - In: Human relations 64 (2011) 5, pp. 627-652
Persistent link: https://www.econbiz.de/10009129734
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Top management credibility and employee cynicism : a comprehensive model
Kim, Tae-yeol; Bateman, Thomas S.; Gilbreath, Brad; … - In: Human relations 62 (2009) 10, pp. 1435-1458
Persistent link: https://www.econbiz.de/10003899397