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~isPartOf:"ICB research report"
~isPartOf:"Manufacturing & service operations management : M & SOM"
~person:"Xue, Mei"
~subject:"United States"
~subject:"econometric analysis"
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ICB research report
Manufacturing & service operations management : M & SOM
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Customer efficiency, channel usage, and firm performance in retail banking
Xue, Mei
;
Hitt, Lorin M.
;
Harker, Patrick T.
- In:
Manufacturing & service operations management : M & SOM
9
(
2007
)
4
,
pp. 535-558
Persistent link: https://www.econbiz.de/10003578707
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