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A new perspective of e-trust in the era of social media : insights from customer satisfaction data
Ramanathan, Usha
;
Williams, Nigel L.
;
Zhang, Michael
; …
- In:
IEEE transactions on engineering management : EM
69
(
2022
)
4
,
pp. 1417-1431
Persistent link: https://www.econbiz.de/10013356954
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