Guy, Mary E. (ed.); Mastracci, Sharon H. (ed.); … - 2019 - 1st ed. 2019
1. Introduction: Why Emotional Labor Matters in Public Service -- 2. Thinking Globally About the Public Service Work Experience -- 3: Trending Interconnectedness: The Value of Comparative Analysis -- 4. Understanding Emotional Labor at the Individual Level -- 5. Understanding Emotional Labor at...
