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~isPartOf:"IZA Discussion Paper"
~isPartOf:"The service industries journal"
~person:"Hadwich, Karsten"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
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Customer satisfaction
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Customer service
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Hadwich, Karsten
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IZA Discussion Paper
The service industries journal
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Customer service well-being : scale development and validation
Falter, Mareike
;
Hadwich, Karsten
- In:
The service industries journal
40
(
2020
)
1/2
,
pp. 181-202
Persistent link: https://www.econbiz.de/10012207504
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