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Customer orientation dissimilarity, sales unit identification, and customer-directed extra-role behaviors : understanding the contingency role of coworker support
Mengüç, Bülent; Boichuk, Jeffrey P. - In: Journal of business research : JBR 65 (2012) 9, pp. 1357-1363
Persistent link: https://www.econbiz.de/10009562019
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Effects of positive customer-to-customer service interaction
Yoo, Jaewon; Arnold, Todd J.; Frankwick, Gary L. - In: Journal of business research : JBR 65 (2012) 9, pp. 1313-1320
Persistent link: https://www.econbiz.de/10009562026
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Shifting sands : actor role and identity reconfigurations in service systems
Gummerus, Johanna; O’Loughlin, Deirdre; Kelleher, Carol; … - In: Journal of business research : JBR 137 (2021), pp. 162-169
Persistent link: https://www.econbiz.de/10012665698
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Role selection and team performance
Cooper, David J.; Sutter, Matthias - 2011 - This version: 26 July 2011
endogenous role assignment and chat unexpectedly worsens team performance. We argue that ego depletion provides a likely … explanation for this surprising result. -- role selection in teams ; team performance ; takeover game ; winner's curse …
Persistent link: https://www.econbiz.de/10009737526
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Role selection and team performance
Cooper, David J.; Sutter, Matthias - 2011
Persistent link: https://www.econbiz.de/10009544507
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The role of inspiring role models in enhancing entrepreneurial intention
Nowiński, Witold; Haddoud, Mohamed Yacine - In: Journal of business research : JBR 96 (2019), pp. 183-193
Persistent link: https://www.econbiz.de/10011980797
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A description-experience gap in social interactions : information about interdependence and its effects on cooperation
Martin, Jolie M.; Gonzalez, Cleotilde; Juvina, Ion; … - In: Journal of behavioral decision making 27 (2014) 4, pp. 349-362
Persistent link: https://www.econbiz.de/10010517804
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Social context and the dynamics of cooperative choice
Rand, David G.; Newman, George E.; Wurzbacher, Owen M. - In: Journal of behavioral decision making 28 (2015) 2, pp. 159-166
Persistent link: https://www.econbiz.de/10011306098
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Clarification regarding Rand et al. (2015) "social context and the dynamics of cooperative choice?
Rand, David G. - In: Journal of behavioral decision making 28 (2015) 5, pp. 542
Persistent link: https://www.econbiz.de/10011537387
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Applying a logic of appropriateness to understand behavioral differences between common resource dilemmas and public good dilemmas
Molenmaker, Welmer E.; Lelieveld, Gert-Jan; … - In: Journal of behavioral decision making 35 (2022) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10012795731