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Technology- or human-related service innovation? : enhancing customer satisfaction, delight, and loyalty in the hospitality industry
Tai, Yang-Fei; Wang, Yi-Chieh; Luo, Ching-Ching - In: Service business 15 (2021) 4, pp. 667-694
Persistent link: https://www.econbiz.de/10012794106
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Nanotechnology innovation system: understanding hidden dynamics of nanoscience fusion trajectories
Islam, Nazrul; Miyazaki, Kumiko - In: Technological forecasting & social change : an … 76 (2009) 1, pp. 128-140
Persistent link: https://www.econbiz.de/10003816134
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Public support for innovation : a systematic review of the literature and implications for open innovation
Jugend, Daniel; Fiorini, Paula De Camargo; Armellini, … - In: Technological forecasting & social change : an … 156 (2020), pp. 1-16
Persistent link: https://www.econbiz.de/10012514658
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The internationalization of firms in the service industries : channels, determinants and sectoral patterns
Castellacci, Fulvio - In: Technological forecasting & social change : an … 77 (2010) 3, pp. 500-513
Persistent link: https://www.econbiz.de/10003974504
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The relative weight of manufacturing and services in Europe: an innovation perspective
Castaldi, Carolina - In: Technological forecasting & social change : an … 76 (2009) 6, pp. 709-722
Persistent link: https://www.econbiz.de/10003876632
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The relationship between strategic type and new service development competence : a study of Chinese knowledge intensive business services
Liu, Shunzhong - In: Service business 6 (2012) 2, pp. 157-175
Persistent link: https://www.econbiz.de/10009534900
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The product development process of an enterprise from an SSME perspective
Wu, Liang-chuan; Shih, Ivan - In: Service business 8 (2014) 1, pp. 29-50
Persistent link: https://www.econbiz.de/10010239444
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Managing innovation and creativity in organizations: an empirical study of service industries in Taiwan
Wang, Chung-jen; Tsai, Chang-Yen - In: Service business 8 (2014) 2, pp. 313-335
Persistent link: https://www.econbiz.de/10010351410
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Performance effects of aligning service innovation and the strategic use of information technology
Huang, Hui-Ling - In: Service business 8 (2014) 2, pp. 171-195
Persistent link: https://www.econbiz.de/10010351462
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The moderating effect of innovation protection mechanisms on the competitiveness of service firms
Cho, Insu; Park, Heejun; Kim, Joseph Kichul - In: Service business 6 (2012) 3, pp. 369-386
Persistent link: https://www.econbiz.de/10009613976