We study the problem of a cloud service provider (e.g., Amazon Web services) selling cloud services to a buyer (e.g., Uber) under congestion. Cloud congestion has received significant attention in recent years, leading to reduced service quality and a potential loss of customers (e.g., riders...

Refurbishing of used products is increasingly being recognized as a value recovery strategy in sustainable operations. Both manufacturers and retailers engage in refurbishing. Manufacturers, to some extent, can deter other players from refurbishing through various means such as product design,...