Purpose – In an attempt to rethink business after the worst recession for many decades, it is vital to rethink leadership and the sorts of HR strategies that will help companies thrive and survive in ways that are genuinely sustainable. This paper aims to explore three musical genres and their...

Defines technology transfer in the macroeconomic sense and highlights three factors which must be taken into account, namely contrast, similarity and compatibility. Advises examination of social and economic costs before embarking on such a project. Identifies human resources as the most...

A course on interpersonal skills training, described in a 1977 issue of ICT , has changed now beyond recognation. The author looks at the changes made and the reasons for such.

This article describes the “effects feedback” training method which employs the prin‐ciple that if you want to improve your performance you need to know your results and how you attained them. The authors indicate some of its applications and make a case for using it as an antidote to...

Good and bad justifications for Assertion Training are examined, and it is emphasised that it is crucial trainees are selected by need, not status. AT must be treated as complementary to other training activities. The relationship of assertiveness and aggression is discussed. Effective AT...

The process of Transactional Analysis is reviewed and the uses of its techniques demonstrated. A training exercise illustrating the three ego states in transactions is included.

The development of Gestalt thinking, especially the work of Fritz Perls, is reviewed. It is suggested that the Gestalt process has been marred in the past by placing too much power with the therapist. Gestalt can be used more appropriately in Interpersonal Skills Training by giving more real...

Professionals in human resources have wide managerial contacts and some skills not possessed by many managers. They also have the network to influence managers. The need is for them to take a stronger leadership role, especially by providing a new and different role model by their own behaviour....

Some of the major shifts in interpersonal relationships training in the 1980s are outlined. Covering face‐to‐face communication skills, influencing and assertion, team building and personal awareness programmes, it is argued that a more holistic rather than a reductionist approach is...

Since the majority of our time is spent communicating with others, we must develop effective skills. The most important skill is the ability to listen. This goes beyond just giving the appearance of attention. We must be able to adopt the other person′s perspective in order to understand fully...