Purpose – This paper aims to describe how structured on‐the‐job training (S‐OJT) was implemented to develop new‐hire engineers at the Kuwait National Petroleum Company. Design/methodology/approach – The paper describes a case study on the development, implementation, and evaluation...

Describes the link between the potential improvements that can be made in business performance and the practical incorporation of psychometric instruments within human resource strategies. Explains psychometrics which is used in two quite different contexts: with a business orientation; or to...

This article is based on the experience of a pilot training on “dealing effectively with diversity” for branch office bank personnel in The Netherlands. We conclude that being successful in serving ethnic minority clients is a matter of beliefs, playing a more decisive role than specific...

Purpose – The purpose of this paper is to reveal a very result‐oriented and successful method of management training. Design/methodology/approach – The objectives of the paper are achieved by using tangible goals, a high degree of accountability for participants and engagement of staff and...

As one of a number of new learning technologies, multimedia is increasingly being used in traditional training and development events and also in open and flexible learning modules. With a move towards more flexible working practices, it is necessary to provide a more flexible approach to...

All organisations are having to adapt to an apparently increasing level of change. In many cases they have met this challenge with difficulty. This article presents some of the drivers of change that have combined to produce a multivariate set which has led to a number of organisational and...