Lean thinking has proved to be successful in improving results in industry. Services could benefit from this approach too. The success of lean thinking depends on the appropriate identification and elimination of waste. This paper describes the work carried out in identifying and analysing waste...

As innovation and technology management grow in complexity the need for inter-organizational cooperation increases. Part of this cooperation requires the understanding of how knowledge management and learning processes may function to support a successful research and development collaboration....

Product development is a knowledge intensive process. It is widely recognized as a mechanism that produces firms to learn, to enter new technological areas, and to deal more effectively with market uncertainty. Since technology management has become ingrained within the field of knowledge...

The strategic process in operations (SPO) is influenced by the increasing environmental dynamism in the marketplace. Considering organizational knowledge as the support of the whole strategic process, managers may choose their objectives based on previous experiences. Manufacturing strategic...

There has been little research that includes reliable deductions about the influence of knowledge and its associated learning processes on business performance. For this reason, the main objective of the present study is to empirically explore the link between learning flows in organizations,...

Organizations need to put in practice the most favourable conditions to facilitate learning capability. There are not clear answers about how these facilitators support and develop a learning capability. The different ways of thinking about learning in organizations distinguish two kinds of...

We investigated ambidexterity, defined as the capacity to simultaneously achieve exploration and exploitation activities at a product development level. Building on the knowledge management literature, we argue that information technology - defined by a combination of the convergent and...