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Contemporary issues in events, festivals and destination management.
Van Niekerk, Mathilda - 2017
Cover -- EDITORIAL ADVISORY BOARD -- Contemporary issues in events, festivals and destination management -- Thematic trends in event management research -- Event innovation induced corporate branding -- "We've never measured it, but it brings in a lot of business" -- Sport mega-events and nation...
Persistent link: https://www.econbiz.de/10012684241
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Service quality research on China’s hospitality and tourism industry
Tsang, Nelson K. F.; Lee, Louisa Yee-Sum; Qu, Hailin - In: International Journal of Contemporary Hospitality Management 27 (2015) 3, pp. 473-497
China’s hospitality and tourism industry. The study aims to identify the reasons for the lack of research on service quality … in China’s hospitality and tourism industry and the ignorance of the Chinese language literature in the field. Design … understand the research on service quality in the China hospitality and tourism industry.  …
Persistent link: https://www.econbiz.de/10014763707
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Dimensions of guest house service
Radder, Laetitia; Wang, Yi - In: International Journal of Contemporary Hospitality Management 18 (2006) 7, pp. 554-562
Purpose – This study aims to determine similarities and differences in business travellers' expectations and managers' perceptions of the service provided by guest houses. Design/methodology/approach – Two questionnaires with seven‐point Likert scales were used to measure travellers'...
Persistent link: https://www.econbiz.de/10014762788
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Impact of organisational culture on job stress and burnout in graded accommodation establishments in the Free State province, South Africa
Kokt, Deseré; Ramarumo, Relebohile - In: International Journal of Contemporary Hospitality Management 27 (2015) 6, pp. 1198-1213
Purpose – The purpose of this paper is to investigate the impact of organisational culture on job stress and burnout in graded accommodation establishments. The demanding nature of work in the hospitality industry (e.g. long hours and shift work) renders job stress and burnout, a persisting...
Persistent link: https://www.econbiz.de/10014763940
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The 3-S typology of South African culinary festival visitors
Viljoen, Armand; Kruger, Martinette; Saayman, Melville - In: International Journal of Contemporary Hospitality Management 29 (2017) 6, pp. 1560-1579
Purpose This paper aims to identify and cluster visitors to a premier South African cheese festival based on their motivation for attending the festival. Design/methodology/approach A structured questionnaire was used to collect the data from visitors over the three days of the festival, in...
Persistent link: https://www.econbiz.de/10014764823
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Sport mega-events and nation branding
Knott, Brendon; Fyall, Alan; Jones, Ian - In: International Journal of Contemporary Hospitality Management 29 (2017) 3, pp. 900-923
Purpose Sport mega-events have received much criticism of late. However, there has been increasing awareness of the brand-related benefits from hosting a sport mega-event, with their hosting being a deliberate policy for many nations, most notably among emerging nations. One such nation is South...
Persistent link: https://www.econbiz.de/10014764833
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The lodging industry’s contribution to Hong Kong’s gross domestic product
Chan, Wilco W.; Lam, Joseph C. - In: International Journal of Contemporary Hospitality Management 12 (2000) 2, pp. 86-98
Focuses on the estimation of the contribution of the hotel industry to Hong Kong’s gross domestic product (GDP) and an analysis of the factors influencing the hotel industry’s recent and likely future contribution to the GDP. The investigation also covers a method of speeding up the...
Persistent link: https://www.econbiz.de/10014762441
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The role of electronic commerce in creating virtual tourism destination marketing organisations
Palmer, Adrian; McCole, Patrick - In: International Journal of Contemporary Hospitality Management 12 (2000) 3, pp. 198-204
Co‐operation is crucial to the successful marketing of tourism destinations, and electronic commerce offers exciting … new opportunities for co‐operation among tourism suppliers. This article examines the reciprocal linking of Websites to … create “virtual” tourism destination organisations, whereby consumers can access information and purchase multiple components …
Persistent link: https://www.econbiz.de/10014762453
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Leisure‐based tourist behavior: a case study of Changchun
Huang, Anmin; Xiao, Honggen - In: International Journal of Contemporary Hospitality Management 12 (2000) 3, pp. 210-214
Leisure‐based tourism constitutes an important part in China’s domestic tourist market. This article reports the …, modification of urban tourist attraction systems, effective exploitation of urban tourism resources and destination management and …
Persistent link: https://www.econbiz.de/10014762454
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Human resource issues in international hospitality, travel and tourism: a snapshot
D’Annunzio‐Green, N.; Maxwell, G.A.; Watson, S. - In: International Journal of Contemporary Hospitality Management 12 (2000) 3, pp. 215-216
of tourism and hospitality. Pinpoints the 34 current areas of interest and those identified as of strategic importance …
Persistent link: https://www.econbiz.de/10014762455