‐developed Mediterranean tourist region in the Republic of Croatia. The results pertain to number of women in management, age and educational …

variables were identified and a conceptual framework constructed. The implementation process of a strategic decision was … when implementing strategic decisions. Three new variables, however, emerged from the findings; namely, multiple project … explanations provided. Concludes by emphasising the importance of contextual variables in implementation and dispels the strategic …

built on the prevailing IT “era”. Explores the future strategic potential of reservations management. Hotel operators need …Reviews the development of approaches to reservations management in the hotel industry alongside models of the stages … of development in information technology (IT). Suggests that strategic success and operational implementation have been …

tended to change GMs every 2.5 years. The main causes of GM turnover are: management conflict and problems between property …

development of such a strategy rests with customer relationship management, hotels should identify the most profitable ways to …

bedroom maintenance” and “comfort of mattress and pillow” highly, while accommodation management rated “courteous, polite … items in the survey between what management and guests believed were important, which indicates a lack of understanding by … management. The ramifications for management who do not provide those items important to guests are lower occupancy rates and …

Hospitality management higher education’s historic origins have resulted in a strong vocational ethos permeating the … movement, driven by higher education hospitality academics towards the liberation of hospitality management higher education … paper investigates the historical evolution of hospitality management education, concepts associated with liberal education …