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Triad theory of hotel managerial leadership, employee brand-building behavior, and guest images of luxury-hotel brands
Xie, Lishan; Li, Yaoqi; Chen, Sheng-Hsiang; Huan, … - In: International Journal of Contemporary Hospitality Management 28 (2016) 9, pp. 1826-1847
Purpose This paper aims to investigate the brand building behavior in the luxury hotel industry from the perspective of frontline employees. In particular, this study addresses the importance and relevance of supportive leadership, brand building behavior and customers’ perceived brand image...
Persistent link: https://www.econbiz.de/10014763710
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Contemporary issues in events, festivals and destination management.
Van Niekerk, Mathilda - 2017
Cover -- EDITORIAL ADVISORY BOARD -- Contemporary issues in events, festivals and destination management -- Thematic trends in event management research -- Event innovation induced corporate branding -- "We've never measured it, but it brings in a lot of business" -- Sport mega-events and nation...
Persistent link: https://www.econbiz.de/10012684241
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The cyclical effect of advertising
Park, Kwangmin; Jang, SooCheong (Shawn) - In: International Journal of Contemporary Hospitality Management 27 (2015) 7, pp. 1386-1408
Purpose – The purpose of this paper is to provide an understanding of the effects of advertising based on economic … cycles. To comprehend advertising effects in the restaurant industry from an economic cycle perspective, this study … investigated both short- and long-run advertising effects under periods of economic contraction and expansion and compared those …
Persistent link: https://www.econbiz.de/10014764098
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Do affluent customers care when luxury brands go mass?
Yang, Wan; S. Mattila, Anna - In: International Journal of Contemporary Hospitality Management 26 (2014) 4, pp. 526-543
Purpose – This paper aims to examine the joint effects of product type (hospitality services vs goods) and consumers’ need for status (low/Patricians vs high/Parvenus) on consumers’ attitude change toward their favorite luxury brands. As an ever increasing number of customers can now...
Persistent link: https://www.econbiz.de/10014763935
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Approaching managerial ethical standards in Croatia’s hotel industry
Fox, John - In: International Journal of Contemporary Hospitality Management 12 (2000) 1, pp. 70-74
Good managerial ethical standards are important and necessary in the hospitality industry. The costs of a poor ethical environment are high. Employee attitude surveys were used to determine the prevailing ethical environment of Croatia’s hotel industry. Results recommend its immediate...
Persistent link: https://www.econbiz.de/10014762439
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Some characteristics of women managers in the hotel industry
Soehanovic´, Jusuf; Zougaj, Miroslav; Krizoman, Danijela; … - In: International Journal of Contemporary Hospitality Management 12 (2000) 4, pp. 267-270
Presented are the research results on some characteristics of women managers in hotel enterprises in Istria, the best‐developed Mediterranean tourist region in the Republic of Croatia. The results pertain to number of women in management, age and educational structure, permanent education,...
Persistent link: https://www.econbiz.de/10014762462
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Transformation and power: the Croatian case
Fox, Renata; Fox, John - In: International Journal of Contemporary Hospitality Management 13 (2001) 1, pp. 43-47
In a transitional country, transformation processes are difficult and complicated, especially in the hotel industry, which involves entire local communities. This paper analyses a sustained eight‐year dispute of ownership to hotel properties in the town of Opatija, one of Croatia’s leading...
Persistent link: https://www.econbiz.de/10014762488
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How to achieve a high efficiency level of the hotel industry?
Luo, Hao; Yang, Yang; Law, Rob - In: International Journal of Contemporary Hospitality Management 26 (2014) 8, pp. 1140-1161
level of tourism dependence help explain the cross-city differences in efficiency scores, whereas ownership structure …
Persistent link: https://www.econbiz.de/10014763691
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Do psychological capital and work engagement foster frontline employees’ satisfaction?
Karatepe, Osman M.; Karadas, Georgiana - In: International Journal of Contemporary Hospitality Management 27 (2015) 6, pp. 1254-1278
Purpose – This paper aims to develop and test a conceptual model that investigates the effect of psychological capital on job, career and life satisfaction, mediated by work engagement, drawing from the conservation of resources theory and the motivational process of the job demands-resources...
Persistent link: https://www.econbiz.de/10014763702
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Hotel brand portfolio strategy
Wang, Yao-Chin; Chung, Yeasun - In: International Journal of Contemporary Hospitality Management 27 (2015) 4, pp. 561-584
Purpose This study aims to develop dimensions and sub-items that explain hotel brand portfolio strategy (HBPS) and explore performance differences among HBPS groups in an effort to improve our knowledge about HBPS. A key ingredient in success for a hotel company is the successful building and...
Persistent link: https://www.econbiz.de/10014763703