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Career challenges for female managers in Egyptian hotels
Kattara, Hanan - In: International Journal of Contemporary Hospitality Management 17 (2005) 3, pp. 238-251
Purpose – This paper aims at providing a profile of female managers in Egypt, determining their positions in hotel …/methodology/approach – A sample of female managers in five star hotels was randomly selected, followed by an in‐depth interview conducted with …
Persistent link: https://www.econbiz.de/10014762709
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Differences in service quality perceptions of stakeholders in the hotel industry
Dedeoğlu, Bekir Bora; Demirer, Halil - In: International Journal of Contemporary Hospitality Management 27 (2015) 1, pp. 130-146
Purpose – Studies in the service quality evaluation literature have generally attempted to determine the service quality perception level of customers by mainly focusing on customers’ quality evaluations. However, the nature and characteristics of differences in service quality perceptions...
Persistent link: https://www.econbiz.de/10014764679
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Clustering, innovation and hotel competitiveness: evidence from the Colombia destination
Rodríguez-Victoria, Orietha Eva; Puig, Francisco; … - In: International Journal of Contemporary Hospitality Management 29 (2017) 11, pp. 2785-2806
destinations by analyzing potential mediation of the management innovations implemented. Design/methodology/approach This empirical … study is based on hotel-level information from a survey including 131 hotels in 2014. Colombia was chosen as a … representative of Colombia, Indonesia, Vietnam, Egypt, Turkey and South Africa (CIVETS) emerging destinations. The relationships were …
Persistent link: https://www.econbiz.de/10014763982
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The effect of selected socio‐demographic factors on lodging demand in the USA
Rao Palakurthi, Radesh; Parks, Sara J. - In: International Journal of Contemporary Hospitality Management 12 (2000) 2, pp. 135-142
Many lodging operators in the USA might intuitively, or through long experience, be aware of the more important socio‐demographic market segments of their business. This research quantifies the significance and the contribution of such market segments to aggregate lodging demand in the USA....
Persistent link: https://www.econbiz.de/10014762430
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Fires in hotel rooms and scenario predictions
Roberts, Diane; Hin‐Wing Chan, Daniel - In: International Journal of Contemporary Hospitality Management 12 (2000) 1, pp. 37-45
Contributes towards the research into the potential dangers of unprotected hotel rooms by highlighting the incidence, and cause, of some major hotel fires in Asia and USA. Additionally, through the use of fire modelling computer software, predicts various fire scenarios inside the guest room,...
Persistent link: https://www.econbiz.de/10014762434
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Exploring Chinese cultural influences and hospitality marketing relationships
Gilbert, David; Tsao, Jenny - In: International Journal of Contemporary Hospitality Management 12 (2000) 1, pp. 45-54
Marketing has always been recognised as an economic activity involving the exchange of goods and services. Only in recent years have socio‐cultural influences been identified as determinants of marketing behaviour, revealing marketing as a cultural as well as economic phenomenon. Nevertheless,...
Persistent link: https://www.econbiz.de/10014762435
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A structural analysis of hotel sector loyalty programmes
Palmer, Adrian; McMahon‐Beattie, Una; Beggs, Rosalind - In: International Journal of Contemporary Hospitality Management 12 (2000) 1, pp. 54-60
Analyses the variety of loyalty programmes that exist within the UK corporate hotel sector. A literature review leads to the proposition that in order to be cost‐effective in stimulating repeat business, loyalty programmes should reflect the business environment in which they operate. Loyalty...
Persistent link: https://www.econbiz.de/10014762436
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Internalizing action learning: a company perspective. Establishing critical success factors for action learning courses
Ingram, Hadyn; Biermann, Kathy; Cannon, Jacqueline; … - In: International Journal of Contemporary Hospitality Management 12 (2000) 2, pp. 107-114
‐term considerations. This paper reflects upon the critical success factors of a pilot management development programme in Marriott Hotels …
Persistent link: https://www.econbiz.de/10014762443
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Competition in the international hotel industry
Mathews, Vinitia E. - In: International Journal of Contemporary Hospitality Management 12 (2000) 2, pp. 114-118
To identify rivals in the international hotel industry, current practice is to use price, segment and proximity. Using price and segment to identify rivals can be problematic due to price discounting. Additionally, a clear way to measure proximity does not exist. The aim of this study is to...
Persistent link: https://www.econbiz.de/10014762444
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The career paths of hotel general managers in Mauritius
Ladkin, Adele; Juwaheer, Thanika D. - In: International Journal of Contemporary Hospitality Management 12 (2000) 2, pp. 119-125
Examines the career paths of hotel managers in Mauritius. Three themes relating to career paths are explored: career mobility, career planning, and the value of certain skills towards career development. Previous research and the current debates surrounding these issue are presented, followed by...
Persistent link: https://www.econbiz.de/10014762445