Arendt, Susan W.; Roberts, Kevin R.; Strohbehn, Catherine; … - In: International Journal of Contemporary Hospitality Management 24 (2012) 6, pp. 820-837
researchers conducted food safety observations, interviews, and focus groups with more than 600 foodservice employees and managers … observations, interviews, and focus groups adds depth and breadth to hospitality studies. However, given high industry turnover …, recruitment and retention throughout a study is problematic. Moreover, researchers encounter many barriers as they obtain data …