moderation effects on the relationships between joint decision making and product quality/cost reduction. Research limitations …

This paper examines the competitive dimensions of quality for first tier suppliers in the automotive industry. A … theoretically relevant set of quality variables is identified from the literature. The results of a factor analysis show that … quality is a two dimensional construct in the automotive supply industry. The core dimensions of quality are: product quality …

Addresses quality management issues of both conceptual and practical significance. The contribution is twofold: first … policy implications. Second, a contingency approach for managing quality is proposed to guide implementation, and to help … reduce the deviations between the desired and the actual outcomes of quality programs. The contingency model developed …

managers’ primary success measure is quality and their most important objective is meeting customer needs. The priority given …

Total quality management (TQM) has been acclaimed as an organizational philosophy to enhance global competitiveness …

increase in the quality of OM research and, as a consequence, to the status of the OM discipline among the scientific community.  …

This paper contributes to, and links the areas of quality management and buyer‐supplier relationships. In doing so, we … seek to address two broad research questions. To what extent do quality practices impact upon the various dimensions of … quality performance, manufacturing performance and, in turn, business performance? To what extent is the relationship between …