Amorim Lopes, Teresa Sofia; Alves, Helena - In: International Journal of Public Sector Management 33 (2020) 5, pp. 561-578
Purpose: To analyze and discuss the research on the public healthcare services (PHCS) through the lenses of coproduction/creation by systematizing the antecedents, the process enablers and the outcomes of coproduction/creation in terms of organizational and individual/patients factors....