Purpose – A critical issue faced by retailers is determining the composition of the product assortment in every category and setting the price levels for each product without compromising category‐level customer demand or operational efficiency. The purpose of this paper is to propose a...

Purpose – The purpose of this paper is to determine the performance impact for small, local retailers by the means of category management (CM) practice and implementation. The authors utilized survey methodology to investigate both the immediate and cumulative impact of CM on several regional...

Purpose The purpose of this paper is to explore how tracking of products by the use of radio frequency identification (RFID) technology may describe customer behaviour in real-time. Design/methodology/approach The study was conducted as a field experiment, where a commercially available RFID...

Cover -- Editorial advisory board -- Guest editorial -- The representation of shopping in children's books -- Perception of young children of the ideal shopping experience -- Convenience stores and discretionary food consumption among young Tokyo consumers -- Exploring children's responses to...

Cover -- Editorial advisory board -- Guest editorial -- Shopping for kids' luxury brands: young mothers'identity quest in retail spaces -- Doing it for the kids: the role of sustainability in family consumption -- Children's experiences and parents' perceptions of retailers' mobile applications...

Illustrates how current use of Quality Function Deployment (QFD) continues to stretch the bounds of applications and techniques. The 'Best Practice' elements of each of the highlighted QFD applications are the elements that contribute to the flexibility and success of this tool

Whilst the Internet is already exerting a considerable impact upon society, in general, it is in the arena of trade and commerce that the Internet's most significant influence has been witnessed. As global competition intensifies, an organization's effective operational performance, and...

This eBook contains 10 chapters covering a range of topics on sustainability in retailing. The first four chapters discuss sustainable products and brands, with chapters exploring social responsibility for retailers' private label brands, portfolios of sustainable labels, consumer responses to...

In May 2004, I was invited to give a keynote address on Wal-Mart'sinternationalisation at the 88th seminar of the European Association of AgriculturalEconomists (EAAE) in Paris. The theme of the event was "Retailing andProducer-Retailer Relationships in Food Chains" and six of the papers...

There is an argument that the channel of distribution reflects the economic development of a country. China is a developing country. When supermarket technology was introduced to China in 1981, supermarkets were mainly serving visitors from overseas. When the economic environment improved during...