Narrow search
Showing 1 - 10 of 13
Cover Image
Service quality evaluation in internet banking : an empirical study in India
Khan, Mohammed Sadique; Mahapatra, Siba Sankar; Sreekumar - In: International journal of Indian culture and business … 2 (2009) 1, pp. 30-46
Persistent link: https://www.econbiz.de/10003804899
Cover Image
Whither service quality in Indian B-Schools : an analytical approach
Pandey, Neeraj; Sharma, Mohit - In: International journal of Indian culture and business … 4 (2011) 1, pp. 48-72
Persistent link: https://www.econbiz.de/10008907653
Cover Image
Gap analysis : an approach towards meaningful service delivery for improved customer satisfaction by banks in North India
Dixit, Saumya; Vaish, Anurika; Venkatesan, S. - In: International journal of Indian culture and business … 4 (2011) 6, pp. 685-697
Persistent link: https://www.econbiz.de/10009377762
Cover Image
Development of an instrument for measuring service quality of medical tourism in India
Debata, Bikash Ranjan; Patnaik, Bhaswati; Mahapatra, … - In: International journal of Indian culture and business … 4 (2011) 6, pp. 589-608
Persistent link: https://www.econbiz.de/10009377767
Cover Image
Service quality evaluation in electricity utility industry : an empirical study in India
Satapathy, Suchismita; Patel, S. K.; Mahapatra, Siba Sankar - In: International journal of Indian culture and business … 5 (2012) 1, pp. 59-75
Persistent link: https://www.econbiz.de/10009488123
Cover Image
Linking perceived service quality dimensions, customer satisfaction and perceived vlue with behavioural intentions in Indian retail banking : an SEM study
Gera, Rajat; Sebastian, V. J. - In: International journal of Indian culture and business … 5 (2012) 6, pp. 667-695
Persistent link: https://www.econbiz.de/10009630136
Cover Image
An empirical assessment of retail service quality in India
Gopalan, Rema; Sreekumar - In: International journal of Indian culture and business … 7 (2013) 2, pp. 240-260
Persistent link: https://www.econbiz.de/10009784114
Cover Image
HR service dimensions of quality of work life factors : IT enabled services perspectives in India
Singh, Tripti; Nandan, Shefali; Chawla, Ginni - In: International journal of Indian culture and business … 10 (2015) 4, pp. 460-475
Persistent link: https://www.econbiz.de/10011515479
Cover Image
A methodology to measure the service quality of online shopping of electronic goods in India
Satapathy, Suchismita; Patel, S. K.; Biswas, A.; … - In: International journal of Indian culture and business … 6 (2013) 2, pp. 227-247
Persistent link: https://www.econbiz.de/10009741352
Cover Image
Exploring service quality of the department stores : a study from India
Bandyopadhyay, Nirmalya - In: International journal of Indian culture and business … 13 (2016) 1, pp. 20-34
Persistent link: https://www.econbiz.de/10011664761