information. Can a bargaining environment that facilitates or restricts communication alleviate these costs? We exploit a unique … platform introduced unstructured communication allowing buyers and sellers on the desktop version of the site, but not the …, using text analysis, that the dynamics are consistent with repeat players learning how to use communication in bargaining …

preferred equilibrium. Two-way non-binding pre-play communication among the buyers lowers the power of exclusive contracts and … induces more generous contract terms from the seller. When discrimination and communication are possible, the exclusion rate …