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The relationship between critical success factors of total quality management and process improvement : a case study
Saljoughian, Mohammad; Allameh, Sayeed-Mohsen; … - In: International journal of business excellence 7 (2014) 3, pp. 411-427
Persistent link: https://www.econbiz.de/10010422024
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Developing a model of critical success factors for TQM implementation in MSMEs in India and their effect on internal and external quality of organisation
Gupta, Himanshu; Bisen, Jayant; Kumar, Satyam; Das, Shantanu - In: International journal of business excellence 10 (2016) 4, pp. 449-475
Persistent link: https://www.econbiz.de/10011666356
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Examining the relationship between critical success factors of total quality management implementation and business performance : a structural equation modelling approach
Subramani, A. K.; Jan, N. Akbar; Arumugam, Thangaraja; … - In: International journal of business excellence 17 (2019) 4, pp. 469-486
Persistent link: https://www.econbiz.de/10012052328
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TQM to business excellence : a research journey (1985-2018)
Unnikrishnan, P. M.; Tikoria, Jyoti; Agariya, Arun Kumar - In: International journal of business excellence 19 (2019) 3, pp. 323-363
Persistent link: https://www.econbiz.de/10012145754
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The use of integrated management approaches and their impact on customers' satisfaction and business success
Nuseir, Mohammed T.; Madanat, Hilda - In: International journal of business excellence 11 (2017) 1, pp. 120-140
Persistent link: https://www.econbiz.de/10011710584
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Linking soft and hard total quality management practices : evidence from Jordan
Saleh, Rawan Ali; Sweis, Rateb J.; Saleh, Firas I. Mahmoud - In: International journal of business excellence 14 (2018) 1, pp. 49-86
Persistent link: https://www.econbiz.de/10011954093
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Total quality management practices and their impact on performance : case study of Royal Jordanian Airlines
Sweis, Rateb J.; Elhawa, Nida Abu; Sweis, Nadia J. - In: International journal of business excellence 17 (2019) 2, pp. 245-263
Persistent link: https://www.econbiz.de/10011997395
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Determinants of total employee involvement : a case study of a cutting tool company
Ramesh, Nagarajan; Ravi, A. - In: International journal of business excellence 11 (2017) 2, pp. 221-240
Persistent link: https://www.econbiz.de/10011711534
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Business excellence through a world-class organisational structure : experience from the Baldrige National Quality Program
Cauchick Miguel, Paulo A. - In: International journal of business excellence 1 (2008) 1/2, pp. 175-192
Persistent link: https://www.econbiz.de/10003879133
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Quality management systems in tourism companies : the case of travel agencies in Egypt
Eraqi, Mohammed I. - In: International journal of business excellence 1 (2008) 3, pp. 337-352
Persistent link: https://www.econbiz.de/10003879495