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Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.; Grabowski, Andrea - In: International journal of consumer studies 37 (2013) 1, pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
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Satisfying the online food crave : the case of online food aggregators
Farah, Maya F.; Ramadan, Zahy; Kanso, Jana - In: International journal of consumer studies 46 (2022) 4, pp. 1413-1427
Persistent link: https://www.econbiz.de/10013329338
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Customers' judgment of the customer service in appliance sales departments in an emerging economy
Gothan, Alida; Erasmus, Alet C. - In: International journal of consumer studies 32 (2008) 6, pp. 639-647
Persistent link: https://www.econbiz.de/10003781892
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The right to be heard and to be understood : a conceptual framework for consumer protection in emerging economies
Donoghue, Suné; De Klerk, Helena M. - In: International journal of consumer studies 33 (2009) 4, pp. 456-467
Persistent link: https://www.econbiz.de/10003865173
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Consumer service and loyalty in Spanish grocery store retailing : an empirical study
Molina, Arturo; Martín, Victor J.; Santos, Jesús; … - In: International journal of consumer studies 33 (2009) 4, pp. 477-485
Persistent link: https://www.econbiz.de/10003865212
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Impulsive buying in buyer-seller service encounters
Ali, Fayaz; Tauni, Muhammad Zubair; Butt, Asad Hassan; … - In: International journal of consumer studies 48 (2024) 4, pp. 1-15
Persistent link: https://www.econbiz.de/10014576031
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Effect of customer's perception on service robot acceptance
Li, Yi; Wang, Chongli - In: International journal of consumer studies 46 (2022) 4, pp. 1241-1261
Persistent link: https://www.econbiz.de/10013328268
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What drives customer engagement after a service failure? : the moderating role of customer trust
Honora, Andreawan; Chih, Wen-Hai; Ortiz, Jaime - In: International journal of consumer studies 47 (2023) 5, pp. 1714-1732
Persistent link: https://www.econbiz.de/10014335594
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The influence of college students' shopping orientations and gender differences on online information searches and purchase behaviours
Seock, Yoo-Kyoung; Bailey, Lauren R. - In: International journal of consumer studies 32 (2008) 2, pp. 113-121
Persistent link: https://www.econbiz.de/10003717575
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Organic and local food consumer behaviour : Alphabet Theory
Zepeda, Lydia; Deal, David - In: International journal of consumer studies 33 (2009) 6, pp. 697-705
Persistent link: https://www.econbiz.de/10003907592