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Applying complexity theory to solve hospitality contrarian case conundrums : illuminating happy-low and unhappy-high performing frontline service employees
Hsiao, James Po-hsun; Jaw, Chyi; Huan, Tzung-cheng; … - In: International journal of contemporary hospitality management 27 (2015) 4, pp. 608-647
Persistent link: https://www.econbiz.de/10011326580
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Constructing career competency model of hospitality industry employees for career success
Wang, Yao-fen - In: International journal of contemporary hospitality management 25 (2013) 7, pp. 994-1016
Persistent link: https://www.econbiz.de/10010194926
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Methodological approaches to job satisfaction measurement in hospitality firms
Khalilzadeh, Jalayer; Del Chiappa, Giacomo; Jafari, Jafar; … - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 865-882
Persistent link: https://www.econbiz.de/10010125920
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Measuring food and beverage service quality in spa hotels : a case study in Balıkesir, Turkey
Giritlioglu, Ibrahim; Jones, Eleri; Avcikurt, Cevdet - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 183-204
Persistent link: https://www.econbiz.de/10010249697
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Do service providers adopting market segmentation need cooperation with third parties? : an application to hotels
Du, Fei; Yang, Feng; Liang, Liang; Yang, Mingming - In: International journal of contemporary hospitality management 28 (2016) 1, pp. 136-155
Persistent link: https://www.econbiz.de/10011435716
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Financial leverage phenomenon in hospitality industry sub-sector portfolios
Kizildag, Murat - In: International journal of contemporary hospitality management 27 (2015) 8, pp. 1949-1978
Persistent link: https://www.econbiz.de/10011447613
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Measuring the effects of quality certification on labour productivity : an analysis of the hospitality sector
Sánchez-Ollero, José Luis; Garcia-Pozo, Alejandro; … - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1100-1116
Persistent link: https://www.econbiz.de/10011402829
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How CSR and well-being affect work-related outcomes : a hospitality industry perspective
Guzzo, Renata F.; Abbott, JéAnna Lanza; Lee, Minwoo - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1470-1490
Persistent link: https://www.econbiz.de/10013164617
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The meaning of hospitality: do employees understand?
Golubovskaya, Maria; Robinson, Richard N.S.; Solnet, David - In: International journal of contemporary hospitality management 29 (2017) 5, pp. 1282-1304
Persistent link: https://www.econbiz.de/10011732072
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Effect of job insecurity on frontline employee's performance : looking through the lens of psychological strains and leverages
Darvishmotevali, Mahlagha; Arasli, Huseyin; Kilic, Hasan - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1724-1744
Persistent link: https://www.econbiz.de/10011732310