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Understanding regulatory focuses : the role of employees' regulatory focus in stress coping styles, and turnover intent to a five-star hotel
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of contemporary hospitality management 27 (2015) 2, pp. 283-307
Persistent link: https://www.econbiz.de/10011300082
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The umpact of employees' positive psychological capital on job satisfaction and organizational citizenship behaviors in the hotels
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1135-1156
Persistent link: https://www.econbiz.de/10011403003
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Why is employees' emotional intelligence important? : the effects of EI on stress-coping styles and job satisfaction in the hospitality industry
Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of contemporary hospitality management 28 (2016) 8, pp. 1649-1675
Persistent link: https://www.econbiz.de/10011613983
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"It’s not a big deal" : customer misbehaviour and social washing in hospitality
Booyens, Irma; Hadjisolomou, Anastasios; Nickson, Dennis; … - In: International journal of contemporary hospitality management 34 (2022) 11, pp. 4123-4141
Persistent link: https://www.econbiz.de/10013413327