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~isPartOf:"International journal of contemporary hospitality management"
~person:"Foxall, Gordon R."
~person:"Gierl, Heribert"
~person:"Jang, Soocheong"
~person:"Loureiro, Sandra Maria Correia"
~person:"Pelsmacker, Patrick de"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Consumer behaviour
11
Gastronomie
7
Restaurant industry
7
Advertising effects
3
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Service quality
3
Werbewirkung
3
Beschwerdemanagement
2
Brand image
2
Brand management
2
Cognition
2
Complaint management
2
Elaboration likelihood model
2
Kognition
2
Markenführung
2
Markenimage
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Service failures
2
Service recovery
2
Social class
2
Soziale Schicht
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Subjective social class
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USA
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Advertising
1
Anthropomorphic cue
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Authentic experiences
1
Authenticity
1
Brand awareness
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Brand image congruity
1
COVID-19 preventive measures
1
Café service quality
1
Conspicuous consumption
1
Coronavirus
1
Corrective messages
1
Credibility
1
Customer responses
1
Customer service
1
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11
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Foxall, Gordon R.
Gierl, Heribert
Jang, Soocheong
Loureiro, Sandra Maria Correia
Pelsmacker, Patrick de
Han, Heesup
12
Bilgihan, Anil
5
Jeong, Miyoung
5
Chua, Bee-Lia
4
Fong, Lawrence Hoc Nang
4
Hwang, Jinsoo
4
Law, Chun Hung Roberts
4
Mattila, Anna S.
4
Sparks, Beverley
4
Bai, Billy
3
Cai, Ruiying
3
Denizci Guillet, Basak
3
DiPietro, Robin B.
3
Huang, Songshan
3
Hwang, Johye
3
Hyun, Sunghyup Sean
3
Kim, Heewon
3
Kim, Jong-Hyeong
3
Kim, Seongseop
3
Nicolau, Juan Luis
3
Parsa, H. G.
3
Shoemaker, Stowe
3
Suh, Eunju
3
Swanson, Scott R.
3
Weber, Karin
3
Wong, IpKin Anthony
3
Wu, Luorong
3
Adler, Howard
2
Alnawas, Ibrahim
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Bonn, Mark Andrew
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Bradley, Graham L.
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Bujisic, Milos
2
Chen, Xiaohong
2
Chen, Yong
2
Chi, Christina Geng-qing
2
Cranage, David A.
2
Gursoy, Dogan
2
Ha, Hong Youl
2
Hanks, Lydia
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International journal of contemporary hospitality management
International journal of hospitality management
34
Marketing : ZFP ; journal of research and management
17
Journal of business research : JBR
12
Journal of retailing and consumer services
11
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of promotion management : innovations in planning and applied research
7
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
6
International journal of advertising : the quarterly review of marketing communications
6
Journal of organizational behavior management
6
Der Markt : international journal of marketing
5
Journal of economic psychology : research in economic psychology and behavioral economics
5
Marketing theory
5
Psychology & marketing
5
Transfer, Werbeforschung & Praxis : Zeitschrift für Werbung, Kommunikation und Markenführung
5
Consumer behavior analysis : (a) rational approach to consumer choice
4
Journal of business economics : JBE
4
Journal of electronic commerce research : JECR
4
Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung : ZfbF
4
The journal of brand management : an international journal
4
International journal of consumer studies
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of marketing communications
3
Journal of promotion management : JPM
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
The service industries journal
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
2
European journal of marketing : EJM
2
Handel im Fokus : aus dem Instituts für Handelsforschung an der Universität zu Köln
2
International advertising and communication : current insights and empirical findings
2
International journal of market research : JMRS ; the journal of the Market Research Society
2
International journal of retail & distribution management
2
International marketing review
2
Journal of advertising : official publication of the American Academy of Advertising
2
Journal of business ethics : JOBE
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of hospitality marketing & management
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
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ECONIS (ZBW)
11
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11
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1
Factors affecting memorability of service failures : a longitudinal analysis
Kim, Jong-Hyeong
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1676-1701
Persistent link: https://www.econbiz.de/10011613986
Saved in:
2
Determinants of authentic experiences : an extended Gilmore and Pine model for ethnic restaurants
Kim, Jong-Hyeong
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
28
(
2016
)
10
,
pp. 2247-2266
Persistent link: https://www.econbiz.de/10011567275
Saved in:
3
What drives café customers to spread eWOM? : examining self-relevant value, quality value, and opinion leadership
Kim, DongHee
;
Jang, Soocheong
;
Adler, Howard
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 261-282
Persistent link: https://www.econbiz.de/10011300091
Saved in:
4
Heuristic evaluation of healthy menus : examining the effect of
brand
image congruity
Jeong, EunHa
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
29
(
2017
)
10
,
pp. 2514-2534
Persistent link: https://www.econbiz.de/10011777063
Saved in:
5
Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast-casual restaurant industry
Ryu, Kisang
;
Han, Heesup
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 416-432
Persistent link: https://www.econbiz.de/10003976234
Saved in:
6
Attributes, consequences, and consumer values : a means-end chain approach across restaurant segments
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
25
(
2013
)
3
,
pp. 383-409
Persistent link: https://www.econbiz.de/10009730478
Saved in:
7
Plant-based food is unhealthy : that's not true! : how can corrective messages help promote plant-based menus in quick-service restaurants?
Zhang, Xingyi
;
Jeong, EunHa
;
Shao, Xiaolong
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3216-3234
Persistent link: https://www.econbiz.de/10014334291
Saved in:
8
To whom do restaurants' preventive measures matter more during a pandemic? : the moderating effects of need-for-cognition and relationship strength
Kim, Heewon
;
Jang, Soocheong
;
Gim, Jaehee
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3360-3386
Persistent link: https://www.econbiz.de/10014334308
Saved in:
9
Does social class matter in recovering self-service technology failures?
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1135-1153
Persistent link: https://www.econbiz.de/10013164531
Saved in:
10
Restaurant-visit intention : do anthropomorphic cues,
brand
awareness and subjective social class interact?
Kim, Heewon
;
Jang, Soocheong
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2359-2378
Persistent link: https://www.econbiz.de/10013412621
Saved in:
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