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~isPartOf:"International journal of contemporary hospitality management"
~person:"Thomas, Andrew"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Arbeitszufriedenheit
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Employee satisfaction
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Guest satisfaction
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Hotel industry
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Hotellerie
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Konsumentenverhalten
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Thomas, Andrew
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International journal of contemporary hospitality management
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Satisfaction, value and intention to return in hotels
Worsfold, Kate
;
Fisher, Ron
;
McPhail, Ruth
;
Francis, Mark
; …
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2570-2588
Persistent link: https://www.econbiz.de/10011641600
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