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Applying complexity theory to solve hospitality contrarian case conundrums : illuminating happy-low and unhappy-high performing frontline service employees
Hsiao, James Po-hsun; Jaw, Chyi; Huan, Tzung-cheng; … - In: International journal of contemporary hospitality management 27 (2015) 4, pp. 608-647
Persistent link: https://www.econbiz.de/10011326580
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Triad theory of hotel managerial leadership, employee brand-building behavior, and guest images of luxury-hotel brands
Xie, Lishan; Li, Yaoqi; Che, Sheng-Hsiang; Huan, Tzung-cheng - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1826-1847
Persistent link: https://www.econbiz.de/10011624165
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Building social entrepreneurship for the hotel industry by promoting environmental education
Yeh, Shih-Shuo; Ma, Tao; Huan, Tzung-cheng - In: International journal of contemporary hospitality management 28 (2016) 6, pp. 1204-1224
Persistent link: https://www.econbiz.de/10011589747
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Will catering employees' job dissatisfaction lead to brand sabotage behavior? : a study based on conservation of resources and complexity theories
Peng, Jiamin; Yang, Xiaoyun; Guan, Xinhua; Zhou, Lian; … - In: International journal of contemporary hospitality management 34 (2022) 5, pp. 1882-1905
Persistent link: https://www.econbiz.de/10013412117
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Exploring key factors influencing customer behavioral intention in robot restaurants
Guan, Xinhua; Gong, Jinhong; Li, Mingjie; Huan, Tzung-cheng - In: International journal of contemporary hospitality management 34 (2022) 9, pp. 3482-3501
Persistent link: https://www.econbiz.de/10013412914
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Exploring the impact of social media platform image on hotel customers' visit intention
Ho, Juei-Ling; Chen, Kuan-Ying; Wang, Lan-Hsun; Yeh, … - In: International journal of contemporary hospitality management 34 (2022) 11, pp. 4206-4226
Persistent link: https://www.econbiz.de/10013413353