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New insights into dynamic efficiency : the effects of firm factors
Parte-Esteban, Laura; Alberca Oliver, María del Pilar - In: International journal of contemporary hospitality management 27 (2015) 1, pp. 107-129
Persistent link: https://www.econbiz.de/10010516500
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Using data envelopment analysis to measure hotel efficiency in Crete
Manasakis, Constantine; Apostolakis, Alexandros; … - In: International journal of contemporary hospitality management 25 (2013) 4, pp. 510-535
Persistent link: https://www.econbiz.de/10009761385
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Assessment of efficiency of manual and non-manual human resources for tourist hotel industry : an application of the hybrid DEA model
Huang, Chin Wei - In: International journal of contemporary hospitality management 29 (2017) 4, pp. 1074-1095
Persistent link: https://www.econbiz.de/10011707958
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A hotel life cycle model based on bootstrap DEA efficiency : the case of international tourist hotels in Taipei
Yin, Pengzhen; Tsai, Henry; Wu, Jie - In: International journal of contemporary hospitality management 27 (2015) 5, pp. 918-937
Persistent link: https://www.econbiz.de/10011408147
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Improving efficiency in international tourist hotels in Taipei using a non-radial DEA model
Wu, Jie; Tsai, Henry; Zhou, Zhixiang - In: International journal of contemporary hospitality management 23 (2011) 1, pp. 66-83
Persistent link: https://www.econbiz.de/10008992202
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The structural relationship between TQM, employee satisfaction and hotel performance
Amin, Muslim; Aldakhil, Abdullah Mohamed; Wu, Chengzhong; … - In: International journal of contemporary hospitality management 29 (2017) 4, pp. 1256-1278
Persistent link: https://www.econbiz.de/10011708033
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Rating hotel quality for corporate business travel departments
Guizzardi, Andrea; Monti, Alice; Ranieri, Ercolino - In: International journal of contemporary hospitality management 28 (2016) 12, pp. 2842-2863
Persistent link: https://www.econbiz.de/10011610999
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"When experience matters" : building and measuring hotel brand equity : the customers' perspective
So, Kevin Kam Fung; King, Ceridwyn - In: International journal of contemporary hospitality management 22 (2010) 5, pp. 589-608
Persistent link: https://www.econbiz.de/10008651303
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Perceived organizational support, career satisfaction, and performance outcomes : a study of hotel employees in Cameroon
Karatepe, Osman M. - In: International journal of contemporary hospitality management 24 (2012) 5, pp. 735-752
Persistent link: https://www.econbiz.de/10009568731
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Hospitality quality : new directions and new challenges
Crick, Anne P.; Spencer, Andrew H. - In: International journal of contemporary hospitality management 23 (2011) 4, pp. 463-478
Persistent link: https://www.econbiz.de/10009266606