//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer Orientation and Sme e...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
120
Relationship marketing
120
Consumer behaviour
68
Konsumentenverhalten
68
Customer satisfaction
53
Kundenzufriedenheit
53
Dienstleistungsqualität
46
Service quality
46
Hotel industry
44
Hotellerie
44
Brand management
21
Gastronomie
21
Markenführung
21
Restaurant industry
21
Brand image
15
Markenimage
15
Gastgewerbe
13
Hospitality industry
13
Brand
12
Customer loyalty
12
Markenartikel
12
Beschwerdemanagement
11
Complaint management
11
Viral marketing
11
Virales Marketing
11
Customer service
10
Kundenservice
10
Customer integration
9
Customer value
9
Kundenintegration
9
Kundenwert
9
Arbeitsverhalten
8
Betriebliche Wertschöpfung
8
Emotion
8
Resource-based view
8
Ressourcenorientierter Ansatz
8
Tourism industry
8
Tourismuswirtschaft
8
Value creation
8
Work behaviour
8
more ...
less ...
Online availability
All
Undetermined
83
Type of publication
All
Article
128
Type of publication (narrower categories)
All
Article in journal
128
Aufsatz in Zeitschrift
128
Case study
1
Fallstudie
1
Language
All
English
128
Author
All
Han, Heesup
5
Alnawas, Ibrahim
2
Bilgihan, Anil
2
Gursoy, Dogan
2
Huang, Songshan
2
Hwang, Jinsoo
2
Hyun, Sunghyup Sean
2
Kim, Seongseop
2
Kim, Soyeon
2
King, Ceridwyn
2
Lee, Jin-soo
2
Li, Yaoqi
2
Lo, Ada S.
2
Luu Trong Tuan
2
Mattila, Anna
2
Raab, Carola
2
Rahimi, Roya
2
Sparks, Beverley
2
Tanford, Sarah
2
Wong, IpKin Anthony
2
Wu, Luorong
2
Abbott, JéAnna Lanza
1
Abou-Shouk, Mohamed
1
Abu Farha, Allam K.
1
Afaq, Anam
1
Aguilar-Rojas, Oscar
1
Al Khateeb, Amr
1
Alasker, Thamir Hamad
1
Albayrak, Tahir
1
Alonso, Abel Duarte
1
Alonso-Almeida, María del Mar
1
Alsemgeest, Rachael
1
Aluri, Ajay
1
Ammari, Nedra Bahri
1
Anaya, Gerardo Joel
1
Andreu, Rosario
1
Aparicio-Valverde, Mireia
1
Asante, Bismark Omane
1
Au, Norman
1
Aziz, Mariam Ashraf
1
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
Journal of business research : JBR
872
Journal of retailing and consumer services
587
Industrial marketing management : the international journal for industrial and high-tech firms
518
SpringerLink / Bücher
308
International journal of hospitality management
294
The journal of services marketing
229
The journal of business & industrial marketing
227
The service industries journal
204
Journal of the Academy of Marketing Science
197
Journal of strategic marketing
194
International journal of electronic customer relationship management : IJECRM
144
Strategic management journal
143
Cogent business & management
135
Journal of marketing
126
Gabler Edition Wissenschaft
122
Tourism management : research, policies, practice
122
Journal of travel and tourism marketing
120
Journal of service research : JSR
118
Journal of hospitality marketing & management
117
International journal of production economics
116
Journal of service management
113
The journal of product & brand management
111
Asia Pacific journal of marketing and logistics
109
Journal of retailing
109
Marketing intelligence & planning
109
The journal of brand management : an international journal
108
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
103
Journal of business ethics : JOBE
101
European journal of marketing : EJM
100
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
100
Psychology & marketing
100
Technological forecasting & social change : an international journal
98
Services marketing quarterly
97
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
95
Journal of marketing management : MM
89
The international journal of bank marketing : IJBM
85
IMF Working Papers
83
Service business
82
IMF Staff Country Reports
81
more ...
less ...
Source
All
ECONIS (ZBW)
128
Showing
1
-
10
of
128
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Entry of Spanish tourism firms into new businesses
Andreu, Rosario
;
Claver Cortés, Enrique
;
Quer Ramón, Diego
- In:
International journal of contemporary hospitality management
22
(
2010
)
1
,
pp. 7-23
Persistent link: https://www.econbiz.de/10003943222
Saved in:
2
Proactive and reactive strategies deployed by restaurants in times of crisis : effects on capabilities, organization and competitive advantage
Alonso-Almeida, María del Mar
;
Bremser, Kerstin
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1641-1661
Persistent link: https://www.econbiz.de/10011477035
Saved in:
3
Access and mobilization of network resources and competitive advantage in hotels : a conceptual framework
Casanueva, Cristobal
;
Gallego, Angeles
;
Revilla, Maria …
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1279-1300
Persistent link: https://www.econbiz.de/10011403322
Saved in:
4
Intellectual capital in Serbia's hotel industry
Bontis, Nick
;
Janošević, Stevo
;
Dženopoljac, Vladimir
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1365-1384
Persistent link: https://www.econbiz.de/10011403430
Saved in:
5
Visualizing intellectual capital using service-dominant logic : what are hotel companies reporting?
Davey, Janet
;
Alsemgeest, Rachael
;
Reilly-Schwass, Samuel O
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1745-1768
Persistent link: https://www.econbiz.de/10011732352
Saved in:
6
Why do hotels go green? : understanding TripAdvisor GreenLeaders participation
Yang, Yang
;
Jiang, Lan
;
Wang, Yawei
- In:
International journal of contemporary hospitality management
35
(
2023
)
5
,
pp. 1670-1690
Persistent link: https://www.econbiz.de/10014280876
Saved in:
7
Coffee and gastronomy: a potential "marriage"? : the case of Vietnam
Oanh Thi Kim Vu
;
Alonso, Abel Duarte
;
Martens, Wil
;
Lan …
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 1943-1965
Persistent link: https://www.econbiz.de/10014280918
Saved in:
8
Effects of entrepreneurial orientation, marketing, and innovation capabilities, on market performance : the mediating effect of sustainable competitive advantage
Elgarhy, Sayed Darwish
;
Abou-Shouk, Mohamed
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 1986-2004
Persistent link: https://www.econbiz.de/10014280921
Saved in:
9
Customer relationship management for hotels in Hong Kong
Lo, Ada S.
;
Stalcup, Lawrence D.
;
Lee, Amy
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 139-159
Persistent link: https://www.econbiz.de/10003976099
Saved in:
10
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->