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~isPartOf:"International journal of contemporary hospitality management"
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Dienstleistungsqualität
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Service quality
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Beschwerdemanagement
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Beziehungsmarketing
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Complaint management
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Consumer behaviour
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Customer satisfaction
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International journal of contemporary hospitality management
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
6
Economics letters
4
International journal of computer integrated manufacturing : IJCIM
3
International journal of hospitality management
3
Journal of business research : JBR
3
Journal of retailing and consumer services
3
Mathematical social sciences
3
Applied economics letters
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Auditing : a journal of practice & theory
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Australian Bulletin of Labour
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Cornell hospitality quarterly : CQ
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Discussion paper / Centre for Economic Policy Research
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Energy economics
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Energy policy
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European journal of operational research : EJOR
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IEEE transactions on reliability : R ; IEEE T R
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International journal of human resource management
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Journal of hospitality marketing & management
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of international business studies : JIBS ; an official journal of the Academy of International Business
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Managerial and decision economics : MDE ; the international journal of research and progress in management economics
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Regional and Sectoral Economic Studies
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Renewable Energy
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The European Physical Journal B - Condensed Matter and Complex Systems
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The Rand journal of economics
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The engineering economist : a journal devoted to the problems of capital investment
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The journal of corporate finance : contracting, governance and organization
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Working papers / Federal Reserve Bank of Philadelphia, Research Department
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ADB Institute Series on Development Economics
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ADB Institute series on development economics
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AEA papers and proceedings
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Accounting horizons : a quarterly publication of the American Accounting Association
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Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
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American economic journal : a journal of the American Economic Association
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Approaches to the public enterprise policy in Asia on investiment, prices and returns criteria : proceedings of and papers pres. at the Asian Think-Tank Meeting held at Kuala Lumpur, Malaysia on 1. 3. 9. 1976
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Contemporary accounting research : a journal of the Canadian Academic Accounting Association
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Contemporary accounting research : the journal of the Canadian Academic Accounting Association
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Diversification and growth of the firm
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Econometrica : journal of the Econometric Society, an internat. society for the advancement of economic theory in its relation to statistics and mathematics
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Customer satisfaction, service quality, and customer value: years 2000-2015
Oh, Haemoon
;
Kim, Kawon
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10011611056
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The relationship between consumer complaining behavior and service recovery : an integrative review
Kim, Kyungmin
;
Wang, Chenya
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
22
(
2010
)
7
,
pp. 975-991
Persistent link: https://www.econbiz.de/10008749350
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