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The mobilization of employees' psychological resources : how servant leadership motivates pro-customer deviance
Hu, JiaJing; Xiong, Lin; Zhang, Mengying; Chen, Chen - In: International journal of contemporary hospitality management 35 (2023) 1, pp. 115-136
Persistent link: https://www.econbiz.de/10013546035
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Personality, social comparison. consumptiion emotions, satisfaction, and behavioral intentions : how do these and other factors relate in a hotel setting?
Jani, Dev; Han, Heesup - In: International journal of contemporary hospitality management 25 (2013) 7, pp. 970-993
Persistent link: https://www.econbiz.de/10010194945
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Modeling guests' intentions to use mobile apps in hotels : the roles of personalization, privacy, and involvement
Morosan, Cristian; DeFranco, Agnes - In: International journal of contemporary hospitality management 28 (2016) 9, pp. 1968-1991
Persistent link: https://www.econbiz.de/10011624200
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The role of extraversion and agreeableness traits on Gen Y's attitudes and willingness to pay for green hotels
Tang, Candy Mei Fung; Lam, Desmond - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 607-623
Persistent link: https://www.econbiz.de/10011611981
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Past experience, traveler personality and tripographics on intention to use Airbnb
Poon, Ka Yin; Huang, Wei-Jue - In: International journal of contemporary hospitality management 29 (2017) 9, pp. 2425-2443
Persistent link: https://www.econbiz.de/10011761819
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Human-robot interactions in the restaurant setting : the role of social cognition, psychological ownership and anthropomorphism
Ruiz-Equihua, Daniel; Romero, Jaime; Loureiro, Sandra … - In: International journal of contemporary hospitality management 35 (2023) 6, pp. 1966-1985
Persistent link: https://www.econbiz.de/10014280919
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When causal attribution meets cuisine type : how consumer power and moral identity moderate virtual kitchen patronage
Leung, Xi Y.; Cai, Ruiying; Zhang, Huiying; Bai, Billy - In: International journal of contemporary hospitality management 36 (2024) 4, pp. 1279-1298
Persistent link: https://www.econbiz.de/10014483840
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Reflecting on a phenomenological study of creativity and innovation in haute cuisine
Stierand, Marc B.; Dörfler, Viktor - In: International journal of contemporary hospitality management 24 (2012) 6, pp. 946-957
Persistent link: https://www.econbiz.de/10009666696
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Does standardized service fit all? : novel service encounter in frontline employee-customer interface
Lai, John; Lui, Steven S.; Hon, Alice H. Y. - In: International journal of contemporary hospitality management 26 (2014) 8, pp. 1341-1363
Persistent link: https://www.econbiz.de/10010467877
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The effects of emotional labor on frontline employee creativity
Geng, Zizhen; Liu, Chao; Liu, Xinmei; Feng, Jie - In: International journal of contemporary hospitality management 26 (2014) 7, pp. 1046-1064
Persistent link: https://www.econbiz.de/10010426096