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The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload

Qiu, Hailian; Li, Minglong; Bai, Billy; Wang, Ning; Li, … - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1374-1398

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Satisfaction, value and intention to return in hotels

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The role of knowledge sharing in hotel newcomer socialization : a formal intervention program

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Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach

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Fun at workplace and intention to leave : role of work engagement and group cohesion

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A review of employee innovative behavior in services

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Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?

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Incidence of workplace bullying among hospitality employees

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"It’s not a big deal" : customer misbehaviour and social washing in hospitality

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