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"It’s not a big deal" : customer misbehaviour and social washing in hospitality

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Job insecurity and survivor workplace behavior following COVID-19 layoff

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The influence of perceived organizational exploitation on frontline hospitality employees' workplace deviance : an organizational justice perspective

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Mediating mechanisms in the relationship between supervisor incivility and employee service delivery in the hospitality industry

Im, Angie Yeonsook; Cho, Seonghee - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 642-662

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The mediating role of work engagement in the relationship between high-performance work practices and job outcomes of employees in Nigeria

Karatepe, Osman M.; Olugbade, Olusegun A. - In: International journal of contemporary hospitality management 28 (2016) 10, pp. 2350-2371

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A review of employee innovative behavior in services

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Linking LMX, engagement, innovative behavior, and job performance in hotel employees

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Management commitment to the ecological environment, green work engagement and their effects on hotel employees’ green work outcomes

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Evaluating the effect of multifactors on employee's innovative behavior in SMEs : mediating effects of thriving at work and organizational commitment

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Nonlinear effects of employee engagement and satisfaction on turnover intention

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