Chen, Yuangao; Yuqing Hu; Zhou, Shasha; Yang, Shuiqing - In: International journal of contemporary hospitality management 35 (2023) 8, pp. 2868-2889
Purpose Drawing on the technology-organization-environment (TOE) framework, this study aims to investigate determinants of performance of artificial intelligence (AI) adoption in hospitality industry during COVID-19 and identifies the relative importance of each determinant....