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~isPartOf:"International journal of contemporary hospitality management"
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Customer satisfaction
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Dienstleistungsqualität
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International journal of contemporary hospitality management
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Service climate, employee commitment and customer satisfaction : evidence from the hospitality industry in China
He, Yuanqiong
;
Wenli, Li
;
Lai, Kin Keung
- In:
International journal of contemporary hospitality management
23
(
2011
)
5
,
pp. 592-607
Persistent link: https://www.econbiz.de/10009267070
Saved in:
2
Service climate, employee commitment and customer satisfaction: Evidence from the hospitality industry in China
He, Yuanqiong
;
Li, Wenli
;
Lai, Kin Keung
- In:
International journal of contemporary hospitality management
23
(
2011
)
5
,
pp. 592-608
Persistent link: https://www.econbiz.de/10009177994
Saved in:
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