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Social media marketing and brand loyalty among online shoppers in Anambra State, Nigeria : mediating effect of brand awareness
Ezenwafor, Ebuka Christian; Ayodele, Adeola A.; … - In: Journal of electronic commerce in organizations : the … 19 (2021) 3, pp. 16-27
Persistent link: https://www.econbiz.de/10012605350
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Empirical study on multi-channel service quality and customer loyalty of retailers
Yong-zhi, Qi - In: Journal of electronic commerce in organizations : the … 12 (2014) 4, pp. 1-12
Persistent link: https://www.econbiz.de/10010506943
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A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan; Mathies, Christine; Wetzels, Martin - In: International journal of electronic commerce : IJEC 19 (2014/2015) 2, pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
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A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P; Rahul R - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389
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Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish; Najam, Hammad; Nik Kamariah Nik Mat; … - In: Journal of Contemporary Issues in Business and Government 26 (2020) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
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A pattern-oriented methodology for engineering high-quality e-commerce applications
Kamthan, Pankaj - In: Journal of electronic commerce in organizations : the … 7 (2009) 2, pp. 1-21
Persistent link: https://www.econbiz.de/10003834164
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The role of self-efficacy, trust, and experience and the mediating effects of satisfaction in the choice of C2C e-commerce among young adults
Leonard, Lori N. K.; Jones, Kiku - In: Journal of electronic commerce in organizations : the … 7 (2009) 3, pp. 1-20
Persistent link: https://www.econbiz.de/10003862991
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The effect of perceived security on consumers' intent to use : satisfaction and loyalty to m-commerce in China
Xu, Hongjiang - In: Journal of electronic commerce in organizations : the … 11 (2013) 4, pp. 37-51
Persistent link: https://www.econbiz.de/10010252890
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Models of customer experience for B2C e-commerce enterprises
Pei, Yilei; Xue, Wanxin; Li, Dandan; Su, Yong - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 24-33
Persistent link: https://www.econbiz.de/10011529132
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An e-commerce customer service robot based on intention recognition model
Peng, Minjing; Qin, Yanwei; Tang, Chenxin; Deng, Xiangming - In: Journal of electronic commerce in organizations : the … 14 (2016) 1, pp. 34-44
Persistent link: https://www.econbiz.de/10011529142