//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"Journal of Contemporary Issues in Business and Government"
~subject:"E-commerce"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Electronic Customer Care - Vom...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
E-commerce
Kundenzufriedenheit
Electronic Commerce
75
Online retailing
35
Online-Handel
35
Consumer behaviour
28
Konsumentenverhalten
28
Beziehungsmarketing
16
Relationship marketing
16
Einzelhandel
13
Retail trade
13
Social Web
12
Social web
12
Customer satisfaction
11
Dienstleistungsqualität
10
Service quality
10
Internet marketing
9
Online-Marketing
9
Preismanagement
9
Pricing strategy
9
e-tail
9
Innovation
8
Internet
7
Lieferantenmanagement
7
Supplier relationship management
7
Website
7
Experiment
6
USA
6
United States
6
online retail
6
Confidence
5
Dienstleistungssektor
5
Distribution channel
5
Information technology
5
Informationstechnik
5
Service industry
5
Theorie
5
Theory
5
Vertrauen
5
Vertriebsweg
5
more ...
less ...
Online availability
All
Undetermined
24
Free
11
Type of publication
All
Article
73
Book / Working Paper
5
Type of publication (narrower categories)
All
Article in journal
78
Aufsatz in Zeitschrift
78
Collection of articles of several authors
6
Sammelwerk
6
Case study
3
Fallstudie
3
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
78
Author
All
Kauffman, Robert J.
4
King, Ruth C.
2
Krishnamoorthy, D.
2
Lee, Dongwon
2
Sankar, Jeganathan Gomathi
2
Akkan, Can
1
Akçura, M. Tolga
1
Amblee, Naveen
1
Arakji, Reina Y.
1
Bardhan, Indranil R.
1
Barut, Mehmet
1
Baum, Daniela
1
Bekkerman, Ron
1
Benbasat, Izak
1
Benlian, Alexander
1
Berendt, Bettina
1
Bergen, Mark
1
Beynon-Davies, Paul
1
Bhattacherjee, Anol
1
Blázquez, Marta
1
Bock, Gee-Woo
1
Brettel, Malte
1
Bui, Tung
1
Cao, Lanlan
1
Castells, Pablo
1
Chen, Li
1
Chen, Lin
1
Cheng, T. C. E.
1
Cherukur, Ram Babu
1
Chin, Wynne W.
1
Chowa, Charles
1
Civelek, Ismail
1
Colucci, Simona
1
Corchuelo, Rafael
1
Corella, Miguel Ángel
1
Cuthbertson, Richard
1
Dafoulas, George
1
Dekker, Rommert
1
Delgado-Ballester, Elena
1
Doukidis, Georgios I.
1
more ...
less ...
Published in...
All
International journal of electronic commerce : IJEC
Journal of Contemporary Issues in Business and Government
Journal of retailing and consumer services
237
Electronic commerce research
193
Journal of business research : JBR
160
SpringerLink / Bücher
149
Information systems and e-business management : ISeB
118
International journal of business information systems : IJBIS
104
Journal of internet commerce
104
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
100
European journal of operational research : EJOR
98
Industrial marketing management : the international journal for industrial and high-tech firms
98
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
98
International journal of production economics
96
Information systems research : ISR
92
International journal of electronic business
91
International journal of e-business research : an official publication of the Information Resources Management Association
90
Management science : journal of the Institute for Operations Research and the Management Sciences
90
International journal of electronic marketing and retailing : IJEMR
80
Electronic commerce research and applications
76
Technological forecasting & social change : an international journal
76
Electronic markets : the international journal on networked business
75
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
74
Journal of electronic commerce research : JECR
69
Premier reference source
68
Springer eBook Collection
65
Journal of management information systems : JMIS
63
Transportation research / E : an international journal
63
Electronic markets : EM ; the international journal of electronic commerce and business media
62
NBER working paper series
62
International journal of networking and virtual organisations : IJNVO
60
International journal of production research
59
The service industries journal
54
International journal of electronic customer relationship management : IJECRM
53
International journal of internet marketing and advertising : IJIMA
52
Journal of retailing
52
Telecommunications policy : the international journal of digital economy, data sciences and new media
51
Gabler Edition Wissenschaft
49
International journal of hospitality management
49
European research studies
47
CESifo working papers
46
more ...
less ...
Source
All
ECONIS (ZBW)
78
Showing
1
-
10
of
78
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Special issue:
Marketing
in the e-channel
Kannan, P. K.
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001689478
Saved in:
2
Wholesale pricing or agency pricing on online retail platforms : the effects of customer loyalty
Chen, Lin
;
Nan, Guofang
;
Li, Minqiang
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
4
,
pp. 576-608
Persistent link: https://www.econbiz.de/10011932699
Saved in:
3
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
4
A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P
;
Rahul R
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389
Saved in:
5
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
6
The role of ERP implementation in enabling digital options : a theoretical and empirical analysis
Karimi, Jahangir
;
Somers, Toni M.
;
Bhattacherjee, Anol
- In:
International journal of electronic commerce : IJEC
13
(
2008/09
)
3
,
pp. 7-42
Persistent link: https://www.econbiz.de/10003838265
Saved in:
7
WebQual : an instrument for consumer evaluation of web sites
Loiacono, Eleanor T.
;
Watson, Richard T.
;
Goodhue, Dale L.
- In:
International journal of electronic commerce : IJEC
11
(
2007
)
3
,
pp. 51-87
Persistent link: https://www.econbiz.de/10003483734
Saved in:
8
Organizational evaluation of the benefits, constraints, and satisfaction of business-to-business electronic commerce
Standing, Craig
;
Lin, Chad
- In:
International journal of electronic commerce : IJEC
11
(
2007
)
3
,
pp. 107-134
Persistent link: https://www.econbiz.de/10003483748
Saved in:
9
Consumer e-tailer choice strategies at on-line shopping comparison sites
Su, Bo-chiuan
- In:
International journal of electronic commerce : IJEC
11
(
2007
)
3
,
pp. 135-159
Persistent link: https://www.econbiz.de/10003483755
Saved in:
10
Predicting missing ratings in recommender systems : adapted factorization approach
Julià, Carme
;
Sappa, Angel D.
;
Lumbreras, Felipe
; …
- In:
International journal of electronic commerce : IJEC
14
(
2009/10
)
2
,
pp. 89-108
Persistent link: https://www.econbiz.de/10003928872
Saved in:
1
2
3
4
5
6
7
8
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->