//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"Journal of Contemporary Issues in Business and Government"
~subject:"Kundenzufriedenheit"
~subject:"Online retailing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Electronic Customer Care - Vom...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Online retailing
E-commerce
75
Electronic Commerce
75
Online-Handel
35
Consumer behaviour
28
Konsumentenverhalten
28
Beziehungsmarketing
16
Relationship marketing
16
Einzelhandel
13
Retail trade
13
Social Web
12
Social web
12
Customer satisfaction
11
Dienstleistungsqualität
10
Service quality
10
Internet marketing
9
Online-Marketing
9
Preismanagement
9
Pricing strategy
9
e-tail
9
Innovation
8
Internet
7
Lieferantenmanagement
7
Supplier relationship management
7
Website
7
Experiment
6
USA
6
United States
6
online retail
6
Confidence
5
Dienstleistungssektor
5
Distribution channel
5
Information technology
5
Informationstechnik
5
Service industry
5
Theorie
5
Theory
5
Vertrauen
5
Vertriebsweg
5
more ...
less ...
Online availability
All
Undetermined
20
Free
8
Type of publication
All
Article
38
Type of publication (narrower categories)
All
Article in journal
38
Aufsatz in Zeitschrift
38
Case study
1
Collection of articles of several authors
1
Fallstudie
1
Sammelwerk
1
Language
All
English
38
Author
All
King, Ruth C.
2
Krishnamoorthy, D.
2
Sankar, Jeganathan Gomathi
2
Akkan, Can
1
Amblee, Naveen
1
Bardhan, Indranil R.
1
Baum, Daniela
1
Bekkerman, Ron
1
Benlian, Alexander
1
Berendt, Bettina
1
Bergen, Mark
1
Blázquez, Marta
1
Brettel, Malte
1
Bui, Tung
1
Cao, Lanlan
1
Chen, Li
1
Chen, Lin
1
Chin, Wynne W.
1
Chowa, Charles
1
Civelek, Ismail
1
Cuthbertson, Richard
1
Dekker, Rommert
1
Foster, Carley
1
Gopalakrishnan T
1
Grüschow, Robert Maximilian
1
Gutiérrez-Leefmans, Manuela
1
Han, Heesup
1
Heij, Christiaan
1
Heinze, Jörg
1
Hess, Thomas
1
Holland, Christopher P.
1
Holzapfel, Andreas
1
Hübner, Alexander
1
Jonsson, Anna
1
Kagan, Saar
1
Kaptein, Maurits
1
Kauffman, Robert J.
1
Kim, Thai Young
1
Kocas, Cenk
1
Konuş, Umut
1
more ...
less ...
Published in...
All
International journal of electronic commerce : IJEC
Journal of Contemporary Issues in Business and Government
Journal of retailing and consumer services
205
Electronic commerce research
113
Journal of business research : JBR
86
Journal of internet commerce
59
European journal of operational research : EJOR
56
Information systems research : ISR
55
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
53
International journal of business information systems : IJBIS
53
International journal of electronic marketing and retailing : IJEMR
52
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
52
SpringerLink / Bücher
52
International journal of production economics
49
Management science : journal of the Institute for Operations Research and the Management Sciences
48
Journal of management information systems : JMIS
42
Transportation research / E : an international journal
42
International journal of hospitality management
40
Journal of retailing
38
Electronic commerce research and applications
35
Information systems and e-business management : ISeB
34
International journal of e-business research : an official publication of the Information Resources Management Association
33
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
32
The service industries journal
32
Cogent business & management
31
International journal of production research
31
Electronic markets : EM ; the international journal of electronic commerce and business media
30
The international review of retail, distribution and consumer research
30
Asia Pacific journal of marketing and logistics
29
Manufacturing & service operations management : M & SOM
29
Electronic markets : the international journal on networked business
28
International journal of retail & distribution management
27
Journal of electronic commerce research : JECR
27
International journal of internet marketing and advertising : IJIMA
26
Technological forecasting & social change : an international journal
26
Journal of organizational computing and electronic commerce
25
International journal of electronic customer relationship management : IJECRM
24
International journal of networking and virtual organisations : IJNVO
24
International journal of contemporary hospitality management
23
International journal of electronic business
23
International journal of retail and distribution management
23
more ...
less ...
Source
All
ECONIS (ZBW)
38
Showing
1
-
10
of
38
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Wholesale pricing or agency pricing on online retail platforms : the effects of customer loyalty
Chen, Lin
;
Nan, Guofang
;
Li, Minqiang
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
4
,
pp. 576-608
Persistent link: https://www.econbiz.de/10011932699
Saved in:
2
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
3
A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P
;
Rahul R
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389
Saved in:
4
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
5
Can brand reputation improve the odds of being reviewed on-line?
Amblee, Naveen
;
Bui, Tung
- In:
International journal of electronic commerce : IJEC
12
(
2007/08
)
3
,
pp. 11-28
Persistent link: https://www.econbiz.de/10003698417
Saved in:
6
A privacy-protecting business-analytics service for on-line transactions
Berendt, Bettina
;
Preibusch, Sören
;
Teltzrow, Maximilian
- In:
International journal of electronic commerce : IJEC
12
(
2007/08
)
3
,
pp. 115-150
Persistent link: https://www.econbiz.de/10003698456
Saved in:
7
Special section: Service science in electronic commerce
Bardhan, Indranil R.
(
contributor
)
- In:
International journal of electronic commerce : IJEC
14
(
2009/10
)
3
,
pp. 5-128
Persistent link: https://www.econbiz.de/10003965105
Saved in:
8
Image effects and rational inattention in Internet-based selling
Lee, Dongwon
;
Kauffman, Robert J.
;
Bergen, Mark
- In:
International journal of electronic commerce : IJEC
13
(
2009
)
4
,
pp. 127-165
Persistent link: https://www.econbiz.de/10003856930
Saved in:
9
Determinants of e-commerce strategy in franchising : a resource-based view
Perrigot, Rozenn
;
Pénard, Thierry
- In:
International journal of electronic commerce : IJEC
17
(
2012/13
)
3
,
pp. 109-130
Persistent link: https://www.econbiz.de/10009745718
Saved in:
10
The interplay between online consumer reviews and recommender systems : an experimental analysis
Baum, Daniela
;
Spann, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
1
,
pp. 129-162
Persistent link: https://www.econbiz.de/10011433889
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->