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~isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"Journal of Contemporary Issues in Business and Government"
~subject:"Kundenzufriedenheit"
~subject:"Vertriebsweg"
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Kundenzufriedenheit
Vertriebsweg
E-commerce
75
Electronic Commerce
75
Online retailing
35
Online-Handel
35
Consumer behaviour
28
Konsumentenverhalten
28
Beziehungsmarketing
16
Relationship marketing
16
Einzelhandel
13
Retail trade
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Social Web
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Social web
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Customer satisfaction
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Dienstleistungsqualität
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Service quality
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Internet marketing
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Online-Marketing
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Preismanagement
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Pricing strategy
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e-tail
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Innovation
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Lieferantenmanagement
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Supplier relationship management
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online retail
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Sankar, Jeganathan Gomathi
2
Blázquez, Marta
1
Cherukur, Ram Babu
1
Chin, Wynne W.
1
Chowa, Charles
1
Cuthbertson, Richard
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Foster, Carley
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Gopalakrishnan T
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Han, Heesup
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King, Ruth C.
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Najam, Hammad
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Neeraja, B.
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Nik Kamariah Nik Mat
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Padma Priya V
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Patterson, Paul G.
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Piotrowicz, Wojciech
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Piyathasanan, Bhuminan
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Rahul R
1
Ray, Daniel
1
Ruyter, Ko de
1
Sandhiya M
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Schilhavy, Richard A. M.
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Sengupta, Sanchayan
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Surya H
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Tariq, Beenish
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Trendel, Olivier
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International journal of electronic commerce : IJEC
Journal of Contemporary Issues in Business and Government
Journal of retailing and consumer services
107
Journal of business research : JBR
37
Journal of retailing
30
International journal of electronic marketing and retailing : IJEMR
26
The service industries journal
26
International journal of hospitality management
22
International journal of production economics
21
European journal of operational research : EJOR
20
Journal of internet commerce
20
Asia Pacific journal of marketing and logistics
19
Cogent business & management
19
Journal of hospitality marketing & management
19
International journal of electronic customer relationship management : IJECRM
18
SpringerLink / Bücher
17
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
16
Electronic commerce research
15
International journal of business information systems : IJBIS
15
International journal of contemporary hospitality management
15
Management science : journal of the Institute for Operations Research and the Management Sciences
15
The TQM journal : the international review of organizational improvement
14
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
International journal of e-business research : an official publication of the Information Resources Management Association
13
Service business
13
Information systems and e-business management : ISeB
12
International journal of quality & reliability management
12
International journal of retail and distribution management
12
Journal of the Academy of Marketing Science
12
Services marketing quarterly
12
The international review of retail, distribution and consumer research
12
International journal of quality and service sciences
11
International journal of retail & distribution management
11
Journal of marketing
11
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
11
Journal of travel and tourism marketing
11
The journal of services marketing
11
Transportation research / E : an international journal
11
Electronic commerce research and applications
10
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of services and operations management : IJSOM
10
Psychology & marketing
10
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ECONIS (ZBW)
15
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1
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
2
A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P
;
Rahul R
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389
Saved in:
3
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
4
Do customers identify with our website? : the effects of website identification on repeat purchase intention
King, Ruth C.
;
Schilhavy, Richard A. M.
;
Chowa, Charles
; …
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
3
,
pp. 319-354
Persistent link: https://www.econbiz.de/10011497351
Saved in:
5
Fashion shopping in multichannel retail : the role of technology in enhancing the customer experience
Blázquez, Marta
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 97-116
Persistent link: https://www.econbiz.de/10010391419
Saved in:
6
Drivers and technology-related obstacles in moving to multichannel retailing
Lewis, Julie
;
Whysall, Paul
;
Foster, Carley
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 43-67
Persistent link: https://www.econbiz.de/10010391421
Saved in:
7
Introduction to the special issue information technology in retail : toward omnichannel retailing
Piotrowicz, Wojciech
;
Cuthbertson, Richard
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 5-15
Persistent link: https://www.econbiz.de/10010391423
Saved in:
8
Customer channel migration and firm choice : the effects of cross-channel competition
Li, Jing
;
Konuş, Umut
;
Langerak, Fred
;
Weggeman, …
- In:
International journal of electronic commerce : IJEC
21
(
2016/2017
)
1
,
pp. 8-42
Persistent link: https://www.econbiz.de/10011654506
Saved in:
9
The effects of apologies for service failures in the global online retail
Sengupta, Sanchayan
;
Ray, Daniel
;
Trendel, Olivier
;
Van …
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
3
,
pp. 419-445
Persistent link: https://www.econbiz.de/10011884544
Saved in:
10
Customer's satisfaction on logistics service quality provided by innovative e-commerce sites
Neeraja, B.
;
Venkatesh, O. S
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 697-702
Persistent link: https://www.econbiz.de/10012522897
Saved in:
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