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~isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"Journal of Contemporary Issues in Business and Government"
~subject:"Kundenzufriedenheit"
~subject:"Website"
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Kundenzufriedenheit
Website
E-commerce
75
Electronic Commerce
75
Online retailing
35
Online-Handel
35
Consumer behaviour
28
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28
Beziehungsmarketing
16
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International journal of electronic commerce : IJEC
Journal of Contemporary Issues in Business and Government
Journal of retailing and consumer services
98
Journal of internet commerce
34
Journal of business research : JBR
29
International journal of electronic marketing and retailing : IJEMR
26
The service industries journal
26
International journal of hospitality management
25
International journal of business information systems : IJBIS
23
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
23
International journal of e-business research : an official publication of the Information Resources Management Association
22
International journal of electronic customer relationship management : IJECRM
21
Journal of hospitality marketing & management
21
Asia Pacific journal of marketing and logistics
19
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
19
International journal of contemporary hospitality management
18
Cogent business & management
17
Journal of travel and tourism marketing
17
International journal of electronic business
14
International journal of quality & reliability management
14
SpringerLink / Bücher
14
The TQM journal : the international review of organizational improvement
14
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
International journal of internet marketing and advertising : IJIMA
13
Journal of electronic commerce research : JECR
13
Service business
13
Tourism management : research, policies, practice
13
Electronic commerce research and applications
12
International journal of quality and service sciences
12
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Psychology & marketing
12
Services marketing quarterly
12
The journal of services marketing
12
International journal of retail and distribution management
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
Journal of fashion marketing and management
10
Journal of global information management : an official publication of the Information Resources Management Association
10
Journal of marketing
10
Electronic commerce research
9
Information systems and e-business management : ISeB
9
International journal of services and operations management : IJSOM
9
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ECONIS (ZBW)
16
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1
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
2
A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P
;
Rahul R
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389
Saved in:
3
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
4
WebQual : an instrument for consumer evaluation of web sites
Loiacono, Eleanor T.
;
Watson, Richard T.
;
Goodhue, Dale L.
- In:
International journal of electronic commerce : IJEC
11
(
2007
)
3
,
pp. 51-87
Persistent link: https://www.econbiz.de/10003483734
Saved in:
5
Co-evolving e-tail and on-line communities : conceptual framework
Macaulay, Linda A.
;
Keeling, Kathy
;
McGoldrick, Peter
; …
- In:
International journal of electronic commerce : IJEC
11
(
2007
)
4
,
pp. 53-77
Persistent link: https://www.econbiz.de/10003505761
Saved in:
6
Determinants of e-commerce strategy in franchising : a resource-based view
Perrigot, Rozenn
;
Pénard, Thierry
- In:
International journal of electronic commerce : IJEC
17
(
2012/13
)
3
,
pp. 109-130
Persistent link: https://www.econbiz.de/10009745718
Saved in:
7
Do customers identify with our website? : the effects of website identification on repeat purchase intention
King, Ruth C.
;
Schilhavy, Richard A. M.
;
Chowa, Charles
; …
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
3
,
pp. 319-354
Persistent link: https://www.econbiz.de/10011497351
Saved in:
8
Enhancing virtual presence in e-tail : dynamics of cue multiplicity
Lee, Eun Jung
;
Park, Jihye
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 117-146
Persistent link: https://www.econbiz.de/10010391418
Saved in:
9
Fashion shopping in multichannel retail : the role of technology in enhancing the customer experience
Blázquez, Marta
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 97-116
Persistent link: https://www.econbiz.de/10010391419
Saved in:
10
The effects of apologies for service failures in the global online retail
Sengupta, Sanchayan
;
Ray, Daniel
;
Trendel, Olivier
;
Van …
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
3
,
pp. 419-445
Persistent link: https://www.econbiz.de/10011884544
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