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~isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"The service industries journal"
~subject:"Business network"
~subject:"Consumer behaviour"
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Business network
Consumer behaviour
E-commerce
105
Electronic Commerce
105
Konsumentenverhalten
45
Online retailing
43
Online-Handel
43
Beziehungsmarketing
41
Relationship marketing
41
Dienstleistungsqualität
28
Service quality
28
Customer satisfaction
27
Kundenzufriedenheit
27
Einzelhandel
16
Retail trade
16
customer loyalty
16
Social Web
14
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6
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Kauffman, Robert J.
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International journal of electronic commerce : IJEC
The service industries journal
Journal of retailing and consumer services
205
Journal of business research : JBR
128
Electronic commerce research
69
Journal of internet commerce
64
SpringerLink / Bücher
58
International journal of electronic marketing and retailing : IJEMR
54
Cogent business & management
43
European Journal of Marketing
43
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
41
Information systems research : ISR
39
International Journal of Retail & Distribution Management
38
International journal of e-business research : an official publication of the Information Resources Management Association
38
International journal of business information systems : IJBIS
37
International journal of internet marketing and advertising : IJIMA
37
Asia Pacific journal of marketing and logistics
36
Management science : journal of the Institute for Operations Research and the Management Sciences
36
Journal of Consumer Marketing
34
The international review of retail, distribution and consumer research
34
International journal of hospitality management
33
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
33
Psychology & marketing
33
International journal of retail & distribution management
32
Journal of management information systems : JMIS
32
Journal of retailing
32
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
31
Electronic commerce research and applications
29
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
29
Gabler Edition Wissenschaft
27
Information systems and e-business management : ISeB
26
Journal of Services Marketing
26
International journal of consumer studies
25
Journal of electronic commerce research : JECR
25
Journal of hospitality marketing & management
25
Journal of the Academy of Marketing Science
25
Marketing intelligence & planning
24
Journal of fashion marketing and management
23
Journal of marketing
23
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
23
Springer eBook Collection
23
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ECONIS (ZBW)
49
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1
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49
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1
Special issue:
Marketing
in the e-channel
Kannan, P. K.
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001689478
Saved in:
2
Status demotion in hierarchical loyalty programs : effects of payment source
Ramaseshan, B.
;
Stein, Alisha
;
Rabbanee, Fazlul K.
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011579171
Saved in:
3
Effect of e-referral incentive programs on referrer loyalty on social platforms
Fu, Xiaorong
;
Pang, Jing
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1234-1255
Persistent link: https://www.econbiz.de/10013466628
Saved in:
4
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
5
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
6
Wholesale pricing or agency pricing on online retail platforms : the effects of customer loyalty
Chen, Lin
;
Nan, Guofang
;
Li, Minqiang
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
4
,
pp. 576-608
Persistent link: https://www.econbiz.de/10011932699
Saved in:
7
Measuring customer experience in service : a systematic review
Bueno, Eduardo Veiga
;
Weber, Tiziana Brenner Beauchamp
; …
- In:
The service industries journal
39
(
2019
)
11/12
,
pp. 779-798
Persistent link: https://www.econbiz.de/10012205844
Saved in:
8
Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
Saved in:
9
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
10
Service value and switching barriers : a personal values perspective
Pham Ngoc Thuy
;
Le Nguyen Hau
;
Evangelista, Felicitas
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 142-162
Persistent link: https://www.econbiz.de/10011564533
Saved in:
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